We enjoyed our stay at Grand Hotel Brighton. The service was impeccable. It elevated the whole experience at the hotel despite some hits and misses. Every staff was professional and friendly (even their uniform was tastefully designed). The lobby and lounge were beautiful, giving us a really good impression of the hotel.
However, while we were aware of the history of the hotel, the bathroom was a bit tricky to use. It was obviously dated and needed some refurbishment work. The water pressure was very strong, but the leaking was inevitable too. This resulted in a very humid room with weak ventilation. And the toilet was kind of hard to flush. The room itself was reasonable. It was definitely comfortable. We were also surprised by the movie entertainment offered.
Breakfast was very nice too. We often got a window table with a sea view.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年9月11日
比較舊的房間, 打開張床墊就見到一隻曱甴, 嚇到女兒說不要睡. 对面馬路就是海滩, 后面是shopping center, 比較方便. 到这些小鎮, 要張就一下.
Hei Man
Hei Man,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025年1月16日
Recommended
Excellent hotel very friendly staff and excellent breakfast
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Great stay
Love it here. Comfortable stay, great views. Perfect location
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Fabulous
Fantastic service and very friendly staff. We were really well looked after. There were always staff available in the bar/ eatery asking if we needed anything - rare ( but very welcome in these days of minimal staffing). Nothing was too much trouble! A delightful stay in a great location
Carol
Carol,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Very comfortable
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Fantastic hotel, good quality rooms
Fantastic hotel, good quality rooms, amazing bar and right in the middle of Brighton on the seafront
Mathew
Mathew,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Highly recommend - get a sea view if possible
Amazing hotel - stayed in a Junior Suite with Balcony so I had a view of the sea. Room was a great size with all the amenities needed - I would have liked a bath but this is not enough of a downside to rate this stay as anything less then 5 stars.
There is an issue with the lifts at the time of my visit so it meant that there was a large delay in them arriving, but as the hotel is going through refurbishments i'm sure this is being addressed.
As a Solo Traveller I did find that the staff in the lounge didn't approach me to take an order as they assumed "I was waiting for someone else" so I would recommend training the staff that women do have a glass of wine alone to read a book in 2025, but other then this the staff were friendly and professional
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月7日
perfect location
Beautiful old hotel right by the sea and close to everything. The hotel has old charm and glamour, but needs some updating. We stayed in a room that hadn't been refurbished (we were told that all rooms should be done by April 2025). Room basically had no window since it was facing the opposite wall less than one meter away. I would definetely recommend to book a room that faces sea or atleast a streetview unless it is just a place to sleep.
We picked a hotel based on availability of parking but that really is not an issue. We found plenty of parking garages right in the center so if you don't mind walking 200 meters, there's no need to book a hotel with parking.
Sari
Sari,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Only Place to stay in Brighton
Fantastic hotel and location
Enda
Enda,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月6日
I had absolutely no sleep in the room w partially sea view.. There was like no window, that much noise and all coming from outside not possible to sleep even though we asked for silent rooms. Just ran away w early check out and could not even want to see more of the city, unfortunately...
Selin
Selin,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月6日
Andrea
Andrea,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Tracey
Tracey,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Great stay
This is a lovely hotel with great service and it is close to a lot of the things that one would want to do and see in Brighton (the Beach, The Lanes). We pulled up to the valet for a restful stay and nice dinner and when we left, they had the bags in our car ready to go. The restaurant staff are amazing too!
Joy
Joy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Excellent séjour
Très bel hôtel . Chambre superbe . Personnel agréable.
Emmanuelle
Emmanuelle,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
Richard
Richard,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Wonderful stay at The Grand
Another wonderful stay at The Grand. The staff are so friendly and welcoming.
Our room looked brand new and was very spacioud and comfortable.
Loved having a fridge in the room.
Drinks at the bar are a rreat. Had the best cocktail I've had in ages - Tiramisu Martini. Delicious!
Its always a treat staying at The Grand. We'll be back
Laura
Laura,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
No bath even though i requested one and they didn’t tell me until I was there
No milk alternative
Smoke alarm has a bright flashing led light in your face all night
mark
mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Scott
Scott,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
Disappointed
Considering this is one of Brightons 'flagship' hotels, we were a little undewhelmed. Service in the bar was very slow and unpersonal. Then, when we went to bed there was an awful vibrating coming from the wall at the head of the bed. We asked to change rooms for the night, which we did, but no mention of this was made when we checked out. Overall we were rather disappointed with our stay
Anne
Anne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Brighton Rocks
Every year in December we stay at The Grand for our wedding anniversary & always have a magical time.