I checked in a 8pm and asked for a late checkout. I was offered a noon checkout by the very nice woman working the front desk and was told there would be no charge unless I wanted a later time. I said noon was great!
Despite this, I was woken up four! times before 11am. The first time was the front desk calling my room at 9am! to tell me they would be testing the hotel alarm system, which took place shortly after.
The next two times was housekeeping knocking on my door despite the “Do Not Disturb” sign I had put outside.
And the fourth time was the manager pounding on my door right at 11am *yelling* at me that I had to vacate the room immediately.
I was very upset that I had been woken up a fourth time despite me scheduling a late check out and she and I started shouting at each other through the closed door.
I explained to her that I had requested the late check out and she said if that was the case I would be charged $25. I told her there was no way I was going to allow her to charge me for this since 1. I had been told there wouldn’t be an extra charge and 2. I had been woken up several times already that morning.
At this point she tried to enter my room which is absolutely unacceptable! Thankfully I had the safety “bolt” in place which prevented her from opening the door.
She yelled at me that she was charging me the late checkout fee and left.
Knowing I wasn’t going to get any more sleep, I packed my things and was out of the hotel by 11:30am.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月1日
Room was clean and well kept up!!
Launie
Launie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月28日
Nina
Nina,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月28日
Robyn
Robyn,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月28日
James
James,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月28日
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月26日
Parking is not free
I stayed here so I could have free parking for my travels as other places often offer. They charged me still to park and then did not offer around the clock shuttle service. I booked a taxi for my return trip as I was told it would be too late for their shuttle. I will never stay here again.
MARIA
MARIA,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月24日
Richard O
Richard O,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
sergio
sergio,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
johanna
johanna,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月17日
Lumpy bed
The hotel sat next to airport runway, you get to enjoy the noise all night. The hotels walls are paper thin, you can hear the people in the adjust rooms move around. The bed was lumpy.