When I arrived, the front desk clerk was hulled up in the corner on his phone and it took a few minutes before he realized I was there. He didn't tell me anything about any of the amenities, including the breakfast, or anything in the area and said "oh the number on there is an 8, your room is around the corner". Wasn't impressed with the "customer service". Room was clean and bed was comfortable, breakfast was a little lacking - no butter for toast/bagels, egg burritos instead of scrambled eggs, waffle machine wasn't working.