Hotel is too old and didn't have enough maintenance. Not so grand as expected. According to the interior condition, they seemed didn't concern the feeling of the customer.
Won't not stay here again.
Shuk Kuen
Shuk Kuen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 9 月 16 日
Hung Chih
Hung Chih,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2022 年 10 月 5 日
Fang
Fang,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022 年 6 月 10 日
QI WEI
QI WEI,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Lugar histórico e muito bem conservado
Lugar icônico de Ottawa, palco da 1# Guerra, com muita historia e ótima estrutura. Super bem localizado, atendimento bastante acolhedor.
Adriano
Adriano,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
This is second time in fairmont hotel, Quebec City & Ottawa
Bing
Bing,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Nitika
Nitika,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 14 日
Small and uncomfortable beds, room was not quiet and the conversation of the staff was easily being heard at night and early morning!!! Unacceptable from Fairmount brand!!
Hania
Hania,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
horacio
horacio,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
Mother’s Day weekend with a Loud wedding
Everything was great except for the wedding party that was right next-door to our room was up past 1 AM with very loud music. Several complaints to host security and they finally went up and had them turn the music down. We were told that we would receive a 35% off discount to accommodate for the issue.
Douglas
Douglas,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Gilles
Gilles,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 9 日
Great hotel. Some small issues.
The hotel was very beautiful and comfortable. The staff was great and helpful and the room very nice. A few detractors to our experience however. We were interrupted shortly after checking as housekeeping hadn’t checked the minibar after the previous guest. We paid for the parliament view. But there was only one window in the room and it was small. You had to be in the window and crane your neck to see parliament. There was also a delay in the valet service while checking out as a result of a city wide bike race that shut down the street in front of the hotel. It wasn’t the hotels fault but the staff could have been more communicative of the delays. Overall a very good experience.
Ian
Ian,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 5 日
Fairmont but fairly worn
We stayed May 2-4, 2025 in the double deluxe room. While it is an impressive property as per Fairmont usual the room was getting tired - separation in the carpet, bathroom in need of a Reno and bubbling/peeling
Paint. Beds were comfy. Service was good but not exceptional and very little effort to “hospitality” given - no special touches or above and beyond’s despite explaining this was a special trip. Would recommend for the location but not if you’re looking for something higher end or “special”.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 4 日
Sheetal
Sheetal,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Great location
Very elegant
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Linda
Linda,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 4 日
We were at the room 434 and the room was extremely noisy. The neighbour beside us on our left side all night they were talking and we could have heard them as if they were in our room. It was very inconvenient. We couldn’t sleep and as a result, we left and we shorten our visit in Ottawa. We had a headache and very sick And the room was terrible.
Marian
Marian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
The best choice
Stayed here for a baby-moon and from the second we stepped out of the car until our stay was done the service was exceptional. It wasn’t forced or over the top, nor was it irritating as you may get in some places where service comes across as fake. It was perfect. We used the pool, the gold floor lounge (highly recommend booking this level), and the bar on the main level. A step above any other Ottawa hotel.