As usual, this location is always perfect. With slightly larger rooms than usual, it…
First let me start by saying the front desk team was amazing throughout my stay. They…
住宿表示有確實遵守GBAC STAR (凱悅)和SafeStay (美國飯店業協會)等清潔與消毒措施。
可攜帶寵物但需額外收費每間住宿每次住宿 USD75 (每次入住最高收費為USD150)服務性動物免付費
根據凱悅規定，即使旅客拒絕打擾，住宿會每 24 小時至少進入客房一次。在登記旅客入住客房前，我們會盡可能事先通知相關規定。
此酒店的室內游泳池開放時間為：星期五3：0-10 PM，星期六9 AM-10 PM，星期日9 AM-4 PM。
游泳池的開放時間為 08:00 至 20:00。
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
住宿確認有配合GBAC STAR (凱悅)，加強清潔與消毒措施。
Emmanuel, 1 晚家庭旅遊, 2021年07月10日
Our room was clean, quiet and comfortable for the three days we stayed there. There were some minor maintenance issues that need to be attended to in the room however. I believe these issues are a symptom of the cost cutting or reduced maintenance staff at the hotel. But for example the hand towel holder came off the wall because a screw needed to be tightened. The shower plate behind the water knob was loose because some screws needed to be tightened. The drain plug in the sink didn't operate because of a mechanical adjustment underneath the sink that was needed. And a secondary sink by the refrigerator had some issues with the faucet where it wouldn't always turn off completely unless you fiddled around with it. These are all minor things and not real obvious when you first enter the room. None of these issues caused us any great grief but we did notice them. The staff was friendly and the free breakfast food was good. We would stay there again.
Stephen, 3 晚家庭旅遊, 2021年07月08日
Broken glass outside door, snd inside room. Daughter cut her foot open on glass. Door was opened a crack upon returning in for the night - I made sure 3x it was locked when leaving. Ran out of milk for breakfast. Handicap spots always filled
3 晚家庭旅遊, 2021年07月08日
The staff was so very helpful and kind. There was a mixup (not their fault) and they were so wonderful in helping me fix it, assuring me that it was no problem and that they would be happy to assist me with anything else I needed.
Megan, 1 晚旅行, 2021年06月11日
Amazing and staff super friendly/ professional
Brenda, 2 晚家庭旅遊, 2021年05月29日
I’ll spare the photos (trust me); but all-in-all DIRTY! From the sticky, stained carpets to the dust build up on the AC to everything else - absolutely disgustingly dirty!! Every hallway wreaked of marijuana. Hilton, time to renovate and a tip for the actual hotel...maybe get housekeeping some serious back up. I would not even take a shower in the bathroom that looked like a hostel; instead, I went to a business meeting un-showered and waited until I drove 6 hours back to home.
Lauren, 1 晚商務旅行, 2021年05月19日
Bobbie, 1 晚家庭旅遊, 2021年05月15日
The hotel was clean, staff was professional, helpful, and courteous. I liked the cable channels that were available too.
1 晚旅行, 2021年04月26日
Parking lot was crowded for some reason people were smoking weed we smelled it in the lobby as soon as we came from dinner
1 晚家庭旅遊, 2021年04月24日
This is my second stay at Hyatt Place Owings Mills and I was not disappointed at all! The staff was helpful, friendly and courteous. I definitely will return again.
Kendra, 1 晚旅行, 2021年04月23日