Don't be fooled by the reception desk, that is the best customer service you will receive. After that, customer service goes down the drain. The people working at the buffet except for 1 single waitress were all rude and looked like they did not want to be there at all. 3 days and 2 nights and i had NO HOT WATER. Not even luke warm. I had 2 roaches just chilling in my room and i was on the 2nd floor. If you get stuck in the elevator you might pass out from heat as the fan DO NOT WORK. I told the hotel about this and they still did not provide a discount or anything. When i arrived i had high hopes for this hotel but it was getting worse day by day. I was very happy to leave and go to a hotel that has functioning water and people that were happy to work. I have no intention of going back to Douala and even less of going back there.
Nicolas
Nicolas,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年1月8日
Neully Flore
Neully Flore,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年12月31日
The staff are very polite and nice
Kalesiboh
Kalesiboh,8 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2023年9月23日
Louis
Louis,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2022年11月22日
Room had to be changed due to construction, safe was not operating, staff unable to assit in a timely manner