Our stay was okay. We’ve stayed here before in the main building and had a good experience. This time, we were placed in the Black Diamond building, which was under construction—something we weren’t informed about in advance. The rooms in this building also didn’t match the standard of the main building, yet the pricing remained the same. Given these factors, we feel the rate should have been adjusted accordingly.
Coty
3 晚家庭旅遊
10/10
Jana
2 晚旅行
10/10
Daniel
2 晚旅行
10/10
Great hotel. We loved the beds, they were so comfortable. Enjoyed the shower amenities, my hair felt so soft. The nespresso coffee in the room was nice to have. We used the pool and steam room and really enjoyed it.
Tammie
1 晚旅行
10/10
Soohyun
2 晚旅行
6/10
Was very relaxing and the actual servers were fantastic but the hostess at the pub and the hostess at forte were terrible and really need to remember they are first to set the mood going into establishment
Lori
2 晚旅行
10/10
Terry
2 晚旅行
10/10
Marley
2 晚商務旅行
10/10
Amber
3 晚旅行
10/10
Fun and lots of activities
Satinder
1 晚旅行
10/10
Dustin
2 晚旅行
10/10
Alison
1 晚好友同遊
8/10
Got upgraded to a loft suite however was in a different building than the main building. Would have preferred to stay in the main building to have easy access to the amenities. The plaza was also very icy and we both had nasty falls on the ice that ruined our last bit of time there. Would like to see more salt/gravel laid down in slippery areas.
Shannon
1 晚旅行
8/10
Definitely a wonderful retreat into the mountains with incredible amenities and friendly staff.
Parking can be challenging if u do not pay for underground parking, and with the construction going on things were a tad noisy.
This property is quite expensive to stay at but I would say definitely worth trying at least once for the experience.
Devon
1 晚浪漫之旅
8/10
bridget
7 晚旅行
6/10
Frederick
2 晚旅行
10/10
A night away to play in the water park with our grandson. All of the staff were friendly and attentive.
Joy
1 晚家庭旅遊
10/10
Curtis
1 晚旅行
10/10
Dyango
1 晚旅行
8/10
Very pleasant environment. Safe and kids friendly. Lovely nature around the hotel with lots of outdoor activities (hiking, skiing, boking,...)