6/10 不錯哦
2025 年 8 月 24 日
No balcony rooms available
We booked our room through hotels.com and that showed that we would have a balcony. We reached out to the hotel twice to confirm this detail and received no response. Upon arrival we were allocated a room with no balcony and this was unable to be changed as the hotel was full and there was no balcony room available to us. The family room we received was small and not very comfortable. The staff were professional and polite about the issue but it was still very dissapointing. The hotel has a lovely pool area and is well located and central. Overall it was a pleasant stay but the situation with the balcony negatively impacted our experience here.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語