My room did not get very cold - there’s an old thermostat with no way to tell what temp it was, but I set it down as low as it would go and it ran all night and so I know it never reached the the low 60s. I was too hot under the blanket so I asked for a lighter blanket which they didn’t have so I got extra sheets and stacked it and worked ok, but I was surprised they don’t have lighter blankets as an option. The first person I asked just said they don’t have other blankets and didn’t try to find any other options for me, and I had to call back another person to see about other solutions.
I also ordered a king room but got a queen room (although I was ok with this, it was just me but it’s good to actually give people what they booked).
Loved the pool and the lobby was nice. My room was a little dated and some of the furniture worn down, with little things (rubber bands and earring backs) from the previous stay were left on the bathroom counter so I question if it actually got cleaned.
I recently stayed at hotel zaza austin and it was a far nicer hotel and experience for the same price so I was expecting it to be more like that. Far from it to be honest.
Merris
Merris,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Everything was nice and cozy and clean pricey though
The valet was 59 a night the restaurant monarch was lovely very pricey but noce
Kelly
Kelly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Brad
Brad,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Excellent service!
Kirk
Kirk,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Kim
Kim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Shaunde
Shaunde,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Josh
Josh,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 27 日
Alexander
Alexander,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Great stay at Zaza
Had dinner at the Monarch Resturant on property…wonderful and the server Alex K was perfect. Decided to have breakfast there as well!
tom
tom,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
Was there for Morgan Wallen concert. Staff was friendly but terribly unprepared. Every place overcrowded. Out of everything by the pool. Food/drink service very slow. Employees seemed very overwhelmed.
Cody
Cody,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
We had a wonderful stay at Hotel Zaza in the museum district. We love to stay there when we have an event at NRG Stadium for the ease of using the train to get to it. I do believe that the Balet is a little high, but maybe it is market price. The fees seem high, but the staff is attentive and the bed was super comfortable. The pool was hard to get a chair in and I wish the would add more free seating for guests. I do realize that is their niche service.
Carrie
Carrie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Friendly and very helpful staff. Rooms and hotel were very clean. Loved the coffee service in the morning and afternoon snacks. Will definitely be back.
Stacy
Stacy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Nice evening
Abryanna
Abryanna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
This was a top-notch experience, from the friendly, informative staff to the amenities. The lobby is very welcoming, with candy available (a tootsie rolls bouquet and hot tamales in a jar) as well as cookies and refreshing fruit water. The room was clean, comfortable and welcoming and we had a lovely surprise...after a day out at Hermann Park, we came back to a cheese and fruit platter, chocolate and a bottle of wine, thanking us for staying at Zaza. It was perfect and the location even better!
Betty
Betty,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Raymundo
Raymundo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Jonathan
Jonathan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
A wonderful stay!
What a wonderful two night “staycation”! The hotel is beautiful and beds are extremely comfortable. We had some great meals at the Monarch and loved the freshly baked cookies each day and coffee each morning. Everyone on staff was super friendly and helpful. Even though there were lots of events going on and lots of guests, our room was very quiet. We can’t wait to come back!