The room was not as expected. Thread bare duvet of polyester that itched the skin. Room was not set for guest size; only received one wash towel. Loud heater/ac throughout the night. Foul smell from kitchen drain was covered with a plug
Gerine
Gerine,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Family Vacation 2025
It was decent. The staff was friendly. The breakfast was okay. I would not stay there again.
TINA
TINA,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月28日
Martha
Martha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Jesse
Jesse,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Jeff
Jeff,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月19日
TIFFANY
TIFFANY,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月19日
Mediocre
This is a cheap hotel for a reason. Beds were not great, the hide a bed was broken. Living room window frame was broken. Windows did not have screens. There were times they did not have enough staff for cleaning. If you want some where cheap for a night or two, go for it. There are great restaurants within walking distance and we took the bus to Disney to save a few dollars.
Jennifer
Jennifer,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Happy family
Clean rooms, friendly staff, nice outdoor pool, great location, delicious breakfast buffet that was included (Nelson at breakfast was just the absolute best and so kind to my family) we really enjoyed our stay!
Jennifer
Jennifer,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
Philip
Philip,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月14日
Room was clean, except for one detail, it had roaches. The split of the room and living was great, but the front desk personnel at night was terrible. He charged me for the room and parking twice, and said he would fix it but never did. Gentlemen at time or check or ended up helping me and refunding me.
Blanca
Blanca,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Thomas
Thomas,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
Matthew
Matthew,8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
Kelsey
Kelsey,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Amazing place
Room’s were nice and clean the stuff was nice, they send you messages every day to see if you need anything and they deliver right away, breakfast was good and I want to mentioned Nelson during breakfast he greeted with a smile every day and he remember my kids names, my kids really appreciate the gesture. Thank you again. We definitely come back again
Ricardo
Ricardo,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Pedro
Pedro,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Lilly
Lilly,5 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月30日
Mala experiencia
No tienen en recepción alguien que hable español, para ser un lugar turístico deberían de tenerlo, el desayuno regular, la limpieza de los cuartos mala y no te hacen el aseo bien
ADRIAN
ADRIAN,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
Interesting
Our stay was full of some nasty encounters. There were boogers on the walls, hair in the shower and roaches. What made the stay okay was the staff was kind, and very accommodating.
Christopher
Christopher,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月27日
I wouldn’t recommend.
. I booked 2 rooms. We got there late after a day of Disneyland. They said they were all book, yet I had a reservation for 9 people and 2 rooms. They gave us a handicap room and a room that was not functional. The second room the toilet was cracked. The pull out bed had a note that it was broken. Called to get extra towel because there was only 3 and there were 4 people. They never came. Breakfast was ok. I wouldn’t recommend.
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月16日
Disappointed
Our bathroom sink was plugged and they never came to fix it. The shower drips all night.Got stuck next door to a barking dog and when we complained they told my husband they were checking out that day. Then the following day we had another barking dog. USB on lamp didn't work. Room was falling apart. Found a tissue in my bedding. Gross
Karina
Karina,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
Modern look in main area but mediocre rooms.
The hotel appearance seemed modern and updated but once we got in the room, that changed. There was sloppy caulking on the granite sink. We had a suite and only three towels with only one of washcloth and hand towel. The couch had stains on it. The queen beds were more like full size. The blankets on the beds were thin and looked like a mattress cover, not a blanket. The dining table legs were loose and bent inward like they were about to break.
The staff was friendly and attentive. Breakfast was sufficient.
Proximity to the bus line for Disney was perfect.
Nakiah
Nakiah,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Son Graduatikn
Great location around shopping, food, and activities. Friendly and helpful staff.
Roger
Roger,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月26日
Ok but some health concerns
Family trip. Layout of room was nice. Bed was comfortable. Had a kitchenette which is why we booked it. The kitchen did not have a large trash can so the tiny one was full in the first 5 mins, so the room smelled like food trash. We drove 15 hours then arrived. At 1230am the fire alarms went off. The fire department came to turn off the alarm about 30 mins after it started then it still continued to ring…. Then fire department left and alarms were still going on and off. Seems like faulty alarms. There was a wheel chair bound man stuck in 3 floor who was trying to evacuate but could not bc the emergency door locked during the alarm and the elevator stopped working. If it was a real fire he would have not been ok. Very disturbing. I mentioned that to staff and got no reply. I had to ask several times for more trash bags. The hallways are hot due to no ventilation. Breakfast was ok. Room was ok but old and lots of cracks and mold. Shower had cracks and mold too. See photo. Glad none of our family had a bad reaction to the mold. Housekeeping was good when they come. Just seemed like they didn’t care too much about health and safety which is important when their is an emergency. Would not stay again. I know they can’t control if someone trips the fire alarms but they need to know how to shut them off in less than an hour at least. So that is on them. The next day was horrible bc we were so tired from being up with the alarms