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Hôtel Le Donjon - Coeur de la Cité Médiévale

4.0 star property
Hotel with a restaurant, steps from Aude Gate

Choose dates to view prices

Photo gallery for Hôtel Le Donjon - Coeur de la Cité Médiévale

Lobby lounge
Garden
Lobby sitting area
Daily buffet breakfast (EUR 18 per person)
Lobby
Located close to Aude Gate and School Museum, Hôtel Le Donjon - Coeur de la Cité Médiévale provides a garden, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Brasserie Le Donjon, the on-site brasserie. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
$113 nightly
The total price is $131
Nov 4 - Nov 5
Total with taxes and fees

Why we love this property

Foodie paradise
This hotel entices taste buds with its restaurant and bar. The buffet breakfast kicks off mornings with delicious options for every palate.
Minibar in every room
Midnight cravings call for a minibar raid. These thoughtfully decorated guestrooms provide the perfect backdrop for a stylish getaway.

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, individually decorated

Classic Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room

8.8 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Triple Room

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, individually decorated

Family Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

Similar properties

Exterior

SOWELL COLLECTION Hôtel du Roi & SPA

  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.8 out of 10, Excellent, 490 reviews
$140 nightly
The price is $163
Oct 29 - Oct 30
Total with taxes and fees
SOWELL COLLECTION Hôtel du Roi & SPA
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About the neighborhood

Map
2 Rue du Comte Roger, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 1 min walk - 0.0 km
  • Aude Gate - 2 min walk - 0.2 km
  • Narbonnaise Gate - 2 min walk - 0.2 km
  • Theatre Jean Deschamps - 3 min walk - 0.3 km
  • Château Comtal - 3 min walk - 0.3 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Blagnac Airport (TLS) - 69 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 18 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • ‪La Girouette - ‬1 min walk
  • ‪Le Senechal - ‬1 min walk
  • ‪Comte Roger - ‬1 min walk
  • ‪La Taverne du Chateau - ‬1 min walk
  • ‪Cafe Lucien - ‬2 min walk

About this property

Hôtel Le Donjon - Coeur de la Cité Médiévale

When visiting Carcassonne, Hôtel Le Donjon - Coeur de la Cité Médiévale is a great choice to consider. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • 23-inch TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Brasserie Le Donjon - Onsite brasserie.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered valet parking costs EUR 24 per night with in/out privileges

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number FR39326379401

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Best Western Donjon
Best Western Donjon Carcassonne
Best Western Donjon Hotel
Best Western Donjon Hotel Carcassonne
Best Western Carcassonne
Best Western Hotel Carcassonne
Carcassonne Best Western
Best Western Donjon Remparts Hotel Carcassonne
Best Western Donjon Remparts Hotel
Best Western Donjon Remparts Carcassonne
Best Western Donjon Remparts
Best Western Le Donjon Les Remparts

Frequently asked questions

Does Hôtel Le Donjon - Coeur de la Cité Médiévale offer free cancellation for a full refund?

Yes, Hôtel Le Donjon - Coeur de la Cité Médiévale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Yes. Valet parking costs EUR 24 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM.

What is there to do at Hôtel Le Donjon - Coeur de la Cité Médiévale and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Hôtel Le Donjon - Coeur de la Cité Médiévale also has a garden.

Are there restaurants at or near Hôtel Le Donjon - Coeur de la Cité Médiévale?

Yes, there's an onsite restaurant, Brasserie Le Donjon.

What's the area around Hôtel Le Donjon - Coeur de la Cité Médiévale like?

Hôtel Le Donjon - Coeur de la Cité Médiévale is in City of Carcassonne, a short 1-minute walk from Historic Fortified City of Carcassonne and 2 minutes' walk from Narbonnaise Gate. Travelers love the hotel's prime location.

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Reviews

Hôtel Le Donjon - Coeur de la Cité Médiévale Reviews

9.0

Wonderful

9.0

Cleanliness

9.6

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as great, good, excellent, and delicious with a wide variety of options. (21 reviews)
  • Parking was convenient, secure, and easily accessible with some propertys even offering shuttle services. (14 reviews)
  • The shuttle service was efficient and convenient. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Bed
Parking
Lobby
View
Cities
Luggage

Reviews

10/10 Exceptional

A beautiful location in the fortress walls! I loved staying at this hotel, staff friendly and breakfast was delicious!
Ann, 3-night trip

8/10 Very good

The vineyard was serene and quiet
Michael, 2-night trip

8/10 Very good

Elegí el Hotel por estar dentro la ciudad amurallada, con estacionamiento, pero en ninguna parte decía como poder llegar al estacionamiento. Lo demás fue excelente, gente amable, muy buen ubicado el hotel, sobretodo para pasar una noche al estar recorriendo elnsur de Francia en automóvil.
Carlos Sandoval, 1-night trip

10/10 Exceptional

Lovely hotel in the perfect location.
Samantha, 1-night trip

10/10 Exceptional

Great I highly recommend.
Martin, 1-night trip

10/10 Exceptional

What a wonderful location to escape from everything for a few days!
2-night trip

10/10 Exceptional

Amazing location
Matthew, 2-night trip

10/10 Exceptional

Très bon séjour dans l hôtel le donjon. Chambre familiale adaptée, service irréprochable et bienveillant avec les enfants. Je conseille fortement
Audrey, 1-night trip

10/10 Exceptional

Lovely garden, delicious breakfast and very helpful staff
Rosalind, 1-night trip

10/10 Exceptional

Great hotel with amazing charm. Very clean and comfortable. Very helpful staff. Everything about the hotel was great. However what was difficult was finding the way into the old city itself. Directions we had were not at all helpful. We ended up getting rescued by someone who was one of the valet parkers who came across us in a no parking area looking lost.
Robert, 1-night trip

10/10 Exceptional

Superbe Hôtel, emplacement idéal!
Manon, 2-night trip

10/10 Exceptional

Great location in Carcassonne

We loved the location, the attractiveness of the rooms and the air conditioning. The staff were helpful and friendly.
Paul, 2-night trip

10/10 Exceptional

Unique hotel in the old cute-quaint, comfortable-enjoyed our stay
Jonathan, 2-night trip

10/10 Exceptional

Parfait!

Hôtel idéalement placé dans la Cité de Carcassonne. Très bon accueil. Je recommande le service voiturier très pratique pour l’acheminement des bagages.
FLORENCE, 2-night trip

10/10 Exceptional

ça été un séjour très agréable en famille prêt de tout et petit déjeuner magnifique!
Olga, 2-night trip

10/10 Exceptional

城壁内なのでゆっくり観光

カルカッソンヌをゆっくり楽しめるので城壁内に滞在してよかったです。
JUNKO, 1-night trip

8/10 Very good

Maravilloso

Fenomenal
Juan Carlos, 1-night trip

4/10 Fair

Small room in another building
Bernie, 2-night trip

10/10 Exceptional

A Peaceful Stay Surrounded by History

This hotel is more than just a place to stay – it’s a retreat where history whispers in every corner and tranquillity wraps around you like a soft blanket. Here, attentive service ensures that every comfort is at your fingertips, so you can simply sink into the joy of being cared for. Though the hotel rests in the heart of a lively tourist area, its walls guard a rare sense of calm, making it a sanctuary amidst the bustle. If you long for a more intimate escape, step into the hotel’s enchanting garden. There, time seems to slow down – perfect for losing yourself in a good book, savoring the aroma of freshly brewed coffee, or raising a glass of wine as the day gently fades.
Kristel, 2-night trip

6/10 Good

Hôtel très bien placé mais vieillissant la salle de bain n’était pas nette une baignoire réparée, des joints noirs pas très net. On est loin des 4 étoiles
eric, 1-night trip

10/10 Exceptional

Superbe hôtel avec sa cour intérieure! On a adoré notre séjour et nous n’irons pas ailleurs si nous avons la chance de revenir à Carcassonne!
Melanie, 1-night trip

10/10 Exceptional

Superbe hôtel dans le style de la cité
Gerard, 1-night trip

10/10 Exceptional

Excellent location and very helpfull stuff.
Desimir, 1-night trip

10/10 Exceptional

Perfect location and confortable

Very happy with this very well located hotel
Emilie, 3-night trip

8/10 Very good

A great location. Lovely breakfast and was able to eat in the beautiful garden which was very peaceful. Would recommend to others.
Pauline, 4-night trip