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Hotel was beyond my expectations. It was inside the city walls! Great view of the…
We arrived at the reception area outside the city by taxi but as there was no one there…
住宿表示有確實遵守We Care Clean (貝斯特韋斯特)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合We Care Clean (貝斯特韋斯特)，加強清潔與消毒措施。
需要轉乘接駁車，並且至少必須在出發前 24 小時聯絡住宿以便事先安排，住宿電話號碼在您的訂房確認單中。
Location, location, location! The hotel room itself could use an update, but you cannot beat staying within the citadel walls. We stayed for one night, which was just enough to tour and have a place to stay. If you book parking, read the instructions sent by hotel very well, as they must send a driver to collect your from outside of the walls. The parking had an electric charger that worked well for our hybrid.
1 晚家庭旅遊, 2021年10月04日
We stayed in a superior room which was spacious but pillows provided were very uncomfortable as they were too soft. Housekeeper forgot to provide towels on one night after room service - had to go to reception for it. Shower was not 100% clean had to rinse off dirt accumulated on showerhead first Plus side - convenient to old medieval town, acceptable breakfast and the night porter/receptionist was absolutely lovely - he dropped us off to get a taxi for the airport otherwise we would have to walk with our heavy bags for half a mile.
Kok, 4 晚旅行, 2021年10月03日
The best was the porter that help us with the luggage from the parking to the hotel. The lady at the reception did not speak good english nor spanish . It was difficult to comunicate with her, and her assistance was bad. The rooms were cold , and the heating did not work so that they brought us a portable heater but put them in other rooms ….,
Martin, 1 晚好友同遊, 2021年10月02日
Very clean, friendly staff, explained restaurant areas and was happy for us to leave our bags and took them to our room for us before checking in. Rooms were comfy and easy to find
Jamie, 1 晚浪漫之旅, 2021年09月23日
great location in the medieval city. Close to bars and restaurants
alison, 1 晚浪漫之旅, 2021年09月16日
Carcassone is such an amazing place that we wanted to spend the night. This was exactly the right place for us - filled with history, excellent service and a perfect location.
Janice, 1 晚旅行, 2021年09月03日
From the moment of arrival at the car park, the level of service was established. A young man offered me a cold water, took my bag and showed me where to sit while waiting for the car transfer to the hotel. The car arrived within 5 minutes, the driver was courteous and informative, took my bag to reception at the hotel and then escorted me to my room, pointing out various features. (Well worth the tip). The young woman at reception was very professional and friendly and check-in was very smooth The room was spacious and very clean. The bed enormous and super comfortable. Breakfast was varied and substantial and the garden setting was very special. Excellent value for money.
Kevin Bourke, 1 晚旅行, 2021年08月24日
Excellent hotel in an amazing location.
Donald, 2 晚旅行, 2021年08月23日
Le Donjon is in the same ownership group as La Cite, but it is less than half the price. We were well looked after, and pleased with our choice.
David, 1 晚旅行, 2021年08月20日
Nice hotel with a pleasant patio and superb location in old Carcassonne. Extra plus for the nice parking service that helped us with the luggage. Hotel is charming enough, a bit dated, but we enjoyed our stay.
Gabriel, 1 晚家庭旅遊, 2021年07月17日