The bathroom was aweful. The door had stains and not clean, the hot water had a towel wrapped around it but made horrible noises and the electrical outlet was broken behind the bed which was a fire hazard. The staff moved our room to other problems...the hvac controller was laying on the desk and not working.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
Brittany
Brittany,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月3日
The hotel staff was great, very friendly. Checked into rooms, the first one smelt like smoke really bad and the second room had feces in the toilet that must have been there for a while and the room smelt terrible. We ate at the restaurant inside the hotel, the food and drinks took forever.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
Shower room had no curtain and it was massy when showered
Washoua
Washoua,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月12日
This was a third time coming here, but will be the last. We have liked the location and convenience of staying here. However the last two times, which were about three months apart we were in the same room. Both times the room was hot even with the window open. The fridge didn't work. Front desk staff was not friendly or helpful
Robin
Robin,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Will definitely be back.
Amazing service at check in. Amazing service in the restaurant/bar! Phenomenal service at breakfast, and the food was far better than typical at a hotel. Clean and modern common areas and rooms. The pool and hot tub were fine. Internet was fast. Parking was easy, secure and reasonably priced.
Andrew
Andrew,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月3日
Anniversary stay
We were extremely excited about our annual New Year's relaxation stay. I specifically found this conveniently located hotel, amenities including a whirlpool and pool, breakfast, restaurant, and a suite for us to enjoy. We checked in promptly at 3 pm only to receive many unpleasant materials and issues with our room. We were moved to an improved but smaller room. The bed is amazing which was the plus of our stay. We are suggesting improvements to the decor around the whirlpool area. and better deep cleaning processes occur after each stay to all departed rooms including maintenance checks, be updated and enforced. We appreciated the prompt attention to our requests and overall our stay was nice possibly returning soon.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
On the edge of downtown.
Odd location. Walking to downtown St. Paul was problematic. Big downhill. But a hike coming back up. Neighborhood looks deserted. Huge empty parking lot. We used their shuttle.
Walter
Walter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
James
James,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Thomas
Thomas,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Heather
Heather,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Loved our stay.
Everyone at the hotel was polite and helpful. This is our second stay (the first stay was also impressive) We will continue to make this hotel our go to, its a clean place with wonderful staff. We took advantage of the pool & hot tub. Although the lounge wasnt open while we were there, the prev visit it was and its nice to have an option for a drink & food & not have to drive anywhere.
Wendy
Wendy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
tomorrow
tomorrow,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月25日
Jan
Jan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
Kara
Kara,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月24日
Disney on Ice found us a favorite hotel!
We have stayed in hotels and Minneapolis and St. Paul a lot this a last year. We have had ok stays and not great stays, but this is the first stay where we were beyond pleased! The hotel is the nearest to the capital and it was not terribly busy. The staff was attentive, the pool and hot tub amazing and cleaner than all the others, the room was comfortable and well appointed, the breakfast buffet was manned by an amazing woman that just topped a stellar stay with a sparkling cherry!!!
Deborah
Deborah,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月24日
Terrible customer service from the front desk. No deadbolt locks on doors. Bathroom door didn’t close. Wouldn’t let my room have AC when other rooms had it. Overall terrible experience