The experience was incredible! We love the place and quality and customer service.
Felipe
6 晚商務旅行
10/10
Sean
3 晚好友同遊
6/10
Check in was awful. We were late check in and informed our booking was about to be cancelled as preauthorisation would not go through. They were not using our preferred card and were using an expired card. I had arranged payment at property and felt payment should have been made when we arrived as our rate reflected this. NOTE - hotels.com do not provide facility to change payment method! Hotel breakfast room was extremely small and cramped though kitchen staff were lovely. Smoke alarm in our room had been removed so not very safety conscious. Its an ok hotel offering breakfast and parking in a nice area.
真實旅客
5 晚旅行
10/10
Vicki
2 晚家庭旅遊
10/10
Carlos
1 晚家庭旅遊
10/10
M Lynne
1 晚家庭旅遊
10/10
M Lynne
1 晚家庭旅遊
10/10
Hilda
2 晚家庭旅遊
10/10
Alan F
1 晚旅行
10/10
Lyle
1 晚旅行
10/10
MITA V PAREKH
2 晚旅行
10/10
Junyao
1 晚旅行
2/10
I wonder if the hotel communicated the ongoing reconstruction to Hotels.com. The noise is UNBELIEVABLE!!!!! Plus the vibration! Who does that with guests in it??? I would have expected a 75% price reduction if they were going to have guest around during the reconstruction. PLEASE ENQUIRER TO FIND OUT IF THE RENOVATION IS FINISHED BEFORE YOU BOOK!!!
Nenge
2 晚家庭旅遊
6/10
Jason
2 晚家庭旅遊
10/10
Vienna
1 晚家庭旅遊
4/10
We booked superior room with jacuzzi, balcony and sofa bed in it and jacuzzi was not for working fine.We called the front desk and lady told us this is how it sounds, we ask for room change.She clearly said all rooms are booked. she was lying and try to fool us and wasted our two hours. we checked online and there was one room available with jacuzzi no sofa and no balcony.She moved us over there and didn't pay back the difference.Long story short poor customer service and try to fool the people.
真實旅客
1 晚旅行
10/10
Chambre très confortable, stationnement intérieur inclus, déjeuner très bon et diversifié. Près de tout. Juste la piscine et le spa qui devrait être rénové
Marie-Eve
3 晚家庭旅遊
10/10
Good customer service
Janneth
1 晚旅行
8/10
Piotr
2 晚家庭旅遊
6/10
Breakfast and parking was a plus, made it worth the extra money.
Ryan
4 晚好友同遊
10/10
Great location, lots to do within walking distance.
Our room was not clean, carpet was full of rocks.