This was horrible I had to email corporate! I called to inform I was doing a late check in. I got there at 1215 am. I gave all of my information asked of me. The guy at the counter older African American Bald gentleman wearing hospital scrubs no name tag or anything that leads you to believe he even works there. However 30mins into checkin he states he can’t check me in. My phone number isn’t correct. I have him my number again and he showed me the screen I assured him it was correct. He said he can’t check me in the number is wrong. He asked was I sure if my phone number I said yes. He then states why is there 01 in front of my phone number. I advised him of how his system works and let him know 01 Is the Country code for the United States. Smh. Then after he takes 01 out it goes through. Now we are at 1am he says oh I can’t check you in I’m about to do night audit! I’m like are you kidding me! He asks can I go somewhere for 40mins. I was like if I had somewhere to go I would t be here. I left and returned at 2am. He would not answer the phone outside the lobby in the phone box to call inside. My friend had to beat on the door. He answered the phone and we stated we were back. He took 15mins to come open the door. Then he wouldn’t let me inside saying somehow my reservation got cancelled! I was furious! Not only does he not know how to do his job he smelled and looked ungroomed. And I was welcomed down the street at the AVID great customer service. I would never stay here!
NORMA
NORMA,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 22 日
Jessica
Jessica,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 21 日
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 10 日
Yucky and Rude and Unsafe
Was yucky. Dirty floor (Cheetos on the floor and just dusty). Smelled of smoke and pot. Found a roach and a spider. Blanket on bed was stained and was just all around yucky. The man who worked the front desk was also extremely rude and disrespectful. I felt unsafe that I put the chairs given against the door the night I stayed there
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 10 日
Robert
Robert,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 30 日
Five stars
The people where very pleasant. The rooms where extremely clean. The bath was extremely clean. It was very comfortable had a very like home feeling.
Peggy R
Peggy R,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 6 日
Karen
Karen,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 29 日
alexander r
alexander r,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 27 日
Friendly helpful staff
Tony
Tony,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024 年 11 月 23 日
Brianna
Brianna,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 11 月 19 日
The room looked kind of run down and the lobby was closed early in the morning when I needed to check out.
Timothy
Timothy,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 19 日
Ricardo
Ricardo,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 18 日
DAVID
DAVID,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 18 日
Rotating rooms
Front desk was very helpful. I had reserved king suite non smoking. Somehow we were assigned a room which smelled heavily of smoke. Front desk staff reassigned us to a room with only a bed and no pull out couch. We wrre then reassigned to a king suite that was perfect. Bath tub was not clean so couldn't give a better score.
Teresa
Teresa,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024 年 11 月 16 日
Marisela
Marisela,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 11 日
eduardo
eduardo,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 11 月 4 日
I'm sorry for this bad review, I honestly never leave one. But, after dealing with the fully booked issue for 3 hours, the bad communication, the unfriendly manager, yes I did the booking at 10pm but I never thought you wouldnt give all info to expedia or even closed your fully booked hotel so you wouldnt get any more bookings. There was no front desk available after hours. I found out your hotel was fully booked when I arrived to your hotel and call from that old phone to your manager. Expedia did a favor of finding me a hotel after I couldnt get anything for the night. Five stars to Expedia!
Piero
Piero,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 30 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 10 月 29 日
Bugs was all in my room I had food I was cooking and had to go buy out bc bugs was everywhere
Shanika
Shanika,1 晚好友同遊
Orbitz 真實旅客評語
2/10 不太好
2024 年 10 月 12 日
Nolan
Nolan,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 10 月 12 日
Close
Andrew
Andrew,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024 年 10 月 7 日
Rude employees, no accomdation to people flying in. The unkept of the property seems unsafe