Candlewood Suites Richmond-West, an IHG Hotel, is a convenient retreat near Short Pump Town Center. Enjoy dry cleaning services, unwind at the 24-hour gym or grab a snack at the bar/deli. With free in-room WiFi and outdoor furniture to relax on, this hotel's helpful staff has left a lasting impression on previous guests.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Non-smoking
Pet friendly
Laundry facilities
Gym
Air conditioning
Main amenities (12)
Weekly housekeeping
24-hour fitness center
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Front-desk safe
Convenience store
Self-serve laundry
Multilingual staff
Picnic area
Barbecue grills
Feel at home (6)
Children stay free
Kitchen
Private bathroom
Separate dining area
Premium TV channels
Laundry facilities
$104 nightly
The total price is $121
$121 total
Sep 7 - Sep 8
Total includes taxes and fees
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)
Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
Highlights
Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
350 sq ft
Sleeps 2
1 Queen Bed
View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)
Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
350 sq ft
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)
Suite, 1 Bedroom, Accessible (Mobility Tub)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
524 sq ft
1 bedroom
Sleeps 2
1 Queen Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Bedroom, Kitchen
Suite, 1 Bedroom, Kitchen
8.48.4 out of 10
Very good
13 reviews
(13 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
524 sq ft
1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 Queen Bed, Kitchen
Studio Suite, 1 Queen Bed, Kitchen
9.09.0 out of 10
Wonderful
46 reviews
(46 reviews)
Highlights
Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
350 sq ft
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)
Lewis Ginter Botanical Garden - 13 min drive - 14.8 km
Virginia Commonwealth University - 16 min drive - 21.2 km
Getting around
Richmond Intl. Airport (RIC) - 27 min drive
Richmond Staples Mill Road Station - 15 min drive
Richmond Main Street Station - 17 min drive
Ashland Station - 24 min drive
Restaurants
McDonald's - 9 min walk
Cook Out - 15 min walk
Sonic Drive-In - 8 min walk
Ford’s Garage - 8 min walk
Jersey Mike's Subs - 13 min walk
About this property
Candlewood Suites Glen Allen-Short Pump by IHG
At Candlewood Suites Glen Allen-Short Pump by IHG, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
122 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (up to 80 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
24-hour business center
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Picnic area
Television in common areas
24-hour fitness center
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Ice maker
Paper towels
More
Weekly housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet (may vary based on length of stay)
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen
Frequently asked questions
Does Candlewood Suites Glen Allen-Short Pump by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Glen Allen-Short Pump by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Glen Allen-Short Pump by IHG?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Glen Allen-Short Pump by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Glen Allen-Short Pump by IHG?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Candlewood Suites Glen Allen-Short Pump by IHG and nearby?
Candlewood Suites Glen Allen-Short Pump by IHG has a 24-hour fitness center and a picnic area.
Does Candlewood Suites Glen Allen-Short Pump by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
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Candlewood Suites Glen Allen-Short Pump by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Kitchen
Bed
Amenities
Restaurant
Bathroom
Air conditioning
Shopping
What guests liked
The parking lot was in great shape and there was plenty of onsite parking available. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 13, 2025
Great place
JESSICA
JESSICA, 2-night trip
10/10 Excellent
Jun 30, 2025
I have stayed here several times and they have always been great!
James
James, 2-night trip
10/10 Excellent
Aug 3, 2025
Convenient to interstate. Great dining options nearby. Quiet.
Rodney
Rodney, 1-night trip
10/10 Excellent
Jul 20, 2025
Great layout. Kitchen very user friendly.
Staff helpful and kind. Would stay here again.
Valerie A
Valerie A, 2-night trip
10/10 Excellent
Jul 24, 2025
Everything about this stay is amazing! I will definitely be coming back! The atmosphere and vibes made it feel more like home! Thank You!
jeffrey
jeffrey, 1-night trip
10/10 Excellent
Jul 14, 2025
Staff were awesome. Room was clean. Plenty of parking on site and stores nearby.
Michelle
Michelle, 2-night trip
8/10 Good
Jun 26, 2025
Staff was very helpful and accommodating.
Theresa
Theresa, 3-night trip
8/10 Good
Jul 21, 2025
Asst. manager Aerie was extremely friendly, upbeat, and helpful! Location was convenient to restaurants and shopping.
Jeniece Rochelle
Jeniece Rochelle, 6-night trip
8/10 Good
Jun 15, 2025
Convenient spot north of Richmond.
Samuel
Samuel, 1-night trip
8/10 Good
May 25, 2025
Was what I needed while I was in the area.
Anna
Anna, 2-night trip
10/10 Excellent
May 24, 2025
Great staff
Tamiya
Tamiya, 1-night trip
10/10 Excellent
May 26, 2025
Very clean and comfy
Donna
Donna, 1-night trip
8/10 Good
Jul 20, 2025
Unfortunately we arrived at the wrong property on first try. Please be very clear that there are 2 properties in the area and send the correct address ☹️
Candy
Candy, 1-night trip
10/10 Excellent
Apr 19, 2025
It was a nice quiet hotel.
Steven
Steven, 1-night trip
10/10 Excellent
May 25, 2025
Room was clean, kitchen had all needed items for our comfort
Shirley
Shirley, 3-night trip
10/10 Excellent
Mar 24, 2025
Good for a few days stay
Andre
Andre, 1-night trip
10/10 Excellent
Apr 23, 2025
The room is very clean and spacious…had to extend stay for one more night and they were very accommodating
Priscilla
Priscilla, 2-night trip
4/10 Poor
Jul 25, 2025
The hotel is in dire need of an upgrade in the rooms, kitchen and bathrooms. I had stains on the countertop in my kitchen and the air conditioning unit was leaking.
My room door latch would not work and the door coming in the the parking lot on the 1st floor was always open meaning anyone could walk into the hotel unnoticed
The exercise machines did not work. Basically the hotel is in desperate need of renovations
Jacqueline
Jacqueline, 5-night trip
10/10 Excellent
Apr 30, 2025
Easy and quick
Meredith
Meredith, 1-night trip
10/10 Excellent
Jan 8, 2025
Great staff great l ocation
Elton
Elton, 9-night trip
10/10 Excellent
Feb 10, 2025
Good roadside hotel
Great hotel off of i95 for people bringing pets. Quiet and safe.
Claire
Claire, 1-night trip
10/10 Excellent
Apr 22, 2025
Very clean
Charles
Charles, 2-night trip
6/10 Okay
May 12, 2025
This property needs to be refurbished. It is old and stained in some areas. The cabinets and furniture need to be replaced.
Cheryl
Cheryl, 1-night trip
8/10 Good
May 18, 2025
Nice room. Floors were dirty and scuffed up. Papertowel dispenser installed backwards.
MICHAEL
MICHAEL, 3-night trip
10/10 Excellent
May 2, 2025
Accessible for me and to the area
I frequently stay here for its convenience to I-64 and other places in the Short Pump - Glen Allen area. It is reasonably priced, and the evening front desk person is great. I need an accessible room and their room is more than adequate for my needs. The bed is comfy. There is no need to worry about food because it is all around you. I find this location is great for a weekend getaway where you have access to more things - the mall, restaurants of all types, a movie theater, and food shopping too.