We had booked two nights through Hotels.com . During checkin we told them that we wanted to stay for one night instead. It was not a prepaid booking. So we thought it would be no problem. The front desk asked us to contact Hotels.com. We did and they said it was up to the local management.. the local management would not relent and charged us for two nights. We checked out after one night and we thought it wasn’t worth the hassle arguing over it.
So beware. Even though it’s part of an American chain, it’s an Indian operation and you can be overcharged.
On the plus side the people were friendly..
you might do better staying at other hotels.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Bath mats are a must in all shower rooms.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Great Place to Visit!
Amazing place to Stay ... Great Ambience , away from City Area ...
Kushal
Kushal,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Excellent hotel with great room
The hotel was incredible specially the view and its surrounded in nature. Rooms are big and well maintenaned equipped with a balcony.
Food was excellent buffet breakfast.
Staff was courteous
kartikey
kartikey,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Nagarjuna
Nagarjuna,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月28日
Better in pictures!
Overall, the experience felt disappointing given the pictures and also the 5 star pricing. The staff and quality of service is really far from being 5 star.
From check-in to the stay, service was a big let down.
The property itself is large and well-designed. It feels run-down in certain aspects (like furniture in the room) but overall pretty good. Food is decent as well. Although I was disappointed that a hotel of this size did not have a coffee machine!! But the staff left so much to be desired - there's no focus on client comfort, no preempting of needs of clients - especially senior citizens. We booked this place in spite of the distance from main temple etc expecting a 5 star level service and facilities. In my next visit I would try some of the other hotels closer to the temple and the beach.
pooja
pooja,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Everything was good except the cleanliness and room service.
trushang
trushang,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Pravin
Pravin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Amazing time at this hotel 🙏 highly recommend it.
Bhishma
Bhishma,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月9日
Ansuman
Ansuman,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月10日
Very green and well kept garden.
Rashmi
Rashmi,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月8日
Was great
NIMESH
NIMESH,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月5日
Bharat
Bharat,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年5月15日
Utkarsh
Utkarsh,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月30日
NIMESH
NIMESH,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月30日
Best property I have been to in India.
Very clean and great aminities.
Mansuk
Mansuk,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年4月16日
Service is poor
Service is not good
Anal
Anal,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年4月5日
The resort was amazing and exceeded our expectations. The rooms are spacious clean and well equipped. The breakfast was great as was the dinner buffet. Staff is very helpful and cooperative.
Seema
Seema,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月24日
Excellent food, staff,and property...a big thumbs up 👍... will definitely love to come again...
Jalpa
Jalpa,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月12日
Amazing property, very serene and peaceful has a very soothing music played across the property. The food is also good, a special mention for the head chef who makes it a point to meet the guests and ensure the food is according to their preference.
Nikesh
Nikesh,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年3月12日
Anish
Anish,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年2月25日
Nandkumar
Nandkumar,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年2月10日
No words to say what don’t i like. Everythings are ok.
Bipinbhai
Bipinbhai,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年1月25日
I had 2 night stay. Breakfast was excellent with variety of choices. I asked for a nail cutter that was promptly provided. Check in and Check out Staff was very friendly. The Hotel Location is quite far off, so getting a Taxi or Auto Rickshaw is a practical problem. However, Hotel Staff did provide me the contact phone number for getting a Taxi which was very helpful and the Driver came before time for pickup. Many Thanks for this Service