Pretty unimpressed with my stay here.
On arrival, my room had no toilet paper. I tried calling the front desk multiple times but kept getting a busy signal and eventually had to walk downstairs to the front desk.
The hotel itself seemed fairly dated and had really poor hallway sound insulation that impacted my sleep the first night. I also encountered broken elevator buttons and a broken towel rack in my room’s bathroom.
To put icing on the cake, I returned to my room midday to find an Atlanta police officer resolving some sort of dispute with a guest and hotel staff members in the hallway.
I’ve stayed at Hilton Garden Inn hotels before that were fine but this one stood out as being pretty meh.
Brendan
Brendan,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Adrienne
Adrienne,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月9日
Hotels.com reserved wrong hotel for me
I reserved my hotel a few weeks in advance for a trip out of state. I received an email 2 days before my trip with the address to a hotel. I get to the hotel, using the address I was given, and I walk into my room. And it looks nothing like the pictures, as I recall. I look at the map and I realize im in the wrong hotel from what I booked. I reached out to hotels.com and they were no help. They reserved the wrong hotel from the one I selected and just sent me to a subpar hotel compared to the one I reserved. I was very upset at the hotel I booked initially was fully booked.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月9日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月8日
The location is great for walking the city. My room didn’t have a working phone or ice bucket - housekeeping was way more helpful than the front desk.
Jessica
Jessica,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
adrian
adrian,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月27日
Germica
Germica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Didrick
Didrick,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
CECILIA
CECILIA,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Rafael
Rafael,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Chayawat
Chayawat,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月22日
A little disappointed
We were told when we called that there was a shuttle to take us to Mart. When we got to the property we were told it was an app and the hotel had nothing to do with it. Parking added an additional 90.00 per night to our stay. The room was not clean and there were not enough pillows or towels. The hotel was out of them.
Lewis
Lewis,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
PATTI
PATTI,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
It was wonderful..
Earl
Earl,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月31日
Pass on this one
There was a huge three hour fight in the middle of the night. I kept calling for security and they finally showed up after the fourth call. They rip you off with the parking and fees. The hotel isn’t kept up well either.
beth
beth,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Regina
Regina,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月29日
The room was ok, just the pay for parking is crazy and customer service was not friendly at all.
Andre
Andre,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月27日
The bathroom could use some ventilation
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Earl
Earl,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月22日
Will never choose this property again.
The staff is uninviting. No one greeted me upon entry. Valet was watching tv on their phone. From desk doing the same. Called for my car and arrived at the front desk and had to wait 10 more mins. Overall not a hotel of class in this area.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Shoba
Shoba,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Great experience loved my stay
Dwight
Dwight,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Jay
Jay,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Good location for Buckhead
Good location in the Buckhead area. Plenty of options to eat within walking distance.
Hotel itself is your basic 3 to 4 star. There is nothing to really set it apart other than location. Parking is not included in the rate and wasn't early disclosed when I booked which is why I knocked off a star.