4/10 一般般
2025 年 12 月 11 日
I have stayed at many Hilton’s but my experience at this one was really poor.
I was disappointed by the staff when I tried to order room service and was told it was not available. I made the journey back to the front desk asking for some ice. I was told they cannot get it for me and I should go to the bar. The same bar they are hosting a Christmas party at. The place looked like a carnival street party, no class. 2/3 members of staff vs a small bar space. trying to serve disorganised drunks with no manners or decorum. People pushing in. I had to wait 15 mins for ice?? What a joke.
To top it off. One idiot next door has his alarm going off at very early hours, probs left the room and it went on for 45 mins despite me messaging the manager to sort it out. She didn’t even reply.
Only saving grace is the rooms were up to double tree standards. Staff definitely were not.
Chris
Chris，1 晚旅行
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