Second time staying at the hotel due to the customer service, location and the room size suitable to family of four. The receptionist that welcome us had great customer service and the kids wanted to give him a 10 star. The breakfast staffs were lovely but breakfast itself was basic and no variety no option for vegetarians either. Coffee machines need to be replenished at all times as on 2 separate days chocolate powder ran out and only had 2 options for juices and they run out pretty fast so shouldn’t be the case because it’s a busy peak period so need to have stuck available but was told they are waiting for delivery. Restaurant Menu was also basic and pricy so wasn’t able to eat in the hotel just ordering takeaway daily. Swimming pool doesn’t get cleaned regularly because there were same items/particles in the water for 2 days straight.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Jonatha
Jonatha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Work week stay made pleasant
Lovely hotel, nice clean rooms, friendly service and nice menu!
kristian
kristian,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Shyne
Shyne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Margaret
Margaret,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Steven
Steven,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Great stay
Stayed here for one night and had a lovely stay! Really spacious room and really quiet despite being right next to the lifts. Great breakfast with lots of choice.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Harriet
Harriet,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 3 日
Disappointing
Spa facilities dirty . Farces on wall of changing room. Jacuzzi and sauna dirty n grimy.
Bed room 419 barely slept as so uncomfortable. 2 towelsintoomdespite booking 4 people .
Breakfast n staff was lovely
Would not recommend or stay again
Samantha
Samantha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Jagvinder
Jagvinder,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Awesomely awesome 👌
Ese Ollie
Ese Ollie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Becky
Becky,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Quaneshia
Quaneshia,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 21 日
Laura
Laura,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Room was great, perfect for our needs.
Bar was good
Breakfast was ok, i remember it being much better. Seemed to struggle to keep up with it
Stuart
Stuart,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Great stay
fantastic service, my daughter had a great 8th bday there. Thanks for making it special.
Gemma
Gemma,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 20 日
Good hotel
The room itself and facilities were good but the service left a lot to be desired. The reception staff were extremely unhelpful, our room wasn’t cleaned despite staying for 2 nights and we had to negotiate with the front of house to get it cleaned. Despite being out all day, when we returned the front desk sent a cleaner up when we were getting ready for dinner and requested we leave the room so they could clean it. It was just a total joke and ruined what was a decent hotel for a short stay. We also requested robes and slippers to go to and from the spa facilities with and they said they didn’t offer these yet we saw multiple guests with them. Really disappointing.