The property was fine and I love the location. I knocked a couple stars off for two reasons. 1. What they consider a "partial ocean view" might not be what they think it means. Standing on my balcony and peering over the railing to see a sliver of bay is not, in my opinion, a partial ocean view.
2. Noisy! This is room dependent. My "partial ocean view" room overlooked the valet parking, loading dock, and outdoor dining area. Apparently the hotel loads up on supplies at 4am in the Hawaii time. 18 wheelers in reverse make that classic beep, beep, beep. Too much for my single paned, sliding patio door to block out. People on east coast time apparently like to eat at the buffet at 6am Hawaii time. Once again clank, clank, clank of the plates and glasses. Very jarring noises to my ears.
Now you may ask, why didn't I request a room change.
Well I did, but the hotel was full and they couldn't accomodate until my trip was half over. Now I would ask, "why did they assign me such a room in the first place?" I'm not sure. I arrived promptly at 3pm and it wasn't like I got the last room left.
The resort charged $30 per day self parking and $35/day for services I didn't use and wifi that did not work. Apparently, I could have paid even more for better wifi. I declined that as my phone service was adequate.
When I checked out of the hotel with my valid concerns, staff was having none of it. No concessions or refunds allowed!