We had to switch rooms multiple times within just 2 nights due to cockroaches and AC issues, which was very disappointing. On the positive side, the resort fee was fully waived and the hotel is conveniently located for manta ray snorkeling tours.
Jun Hwa
Jun Hwa,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 16 日
Matthew
Matthew,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 15 日
Isabelle
Isabelle,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 15 日
Loved Kona And Outrigger 3 night stay
Really enjoyed our stay. Tanya at Concierge was extremely helpful and so willing to help. The breakfast bar at Piko was great for a quick morning bite. Enjoy the gift shop as it has many cool merchandise. You can purchase coffee in gift shop for much less than hotel if you are not a picky coffee drinker. The pools are wonderful and sunset views are amazing.
Magaly
Magaly,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 13 日
Lise
Lise,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 6 日
Malik
Malik,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 1 日
donald
donald,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 31 日
hidden fees
真實旅客
7 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 30 日
25th anniversary trip
After we checked in we went to our room and it hadnt been cleaned from the previous stay so we had to change rooms, and lug our luggage back to another room. It ended working out since it was a better view. We also booked 2 separate reservations which wetold the front desk in the beginning, but was locked out if our room for the 2nd half of our reservation and had to get rechecked in. The power also went out for about 7 hours one night.. complete black out!
Ryan
Ryan,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Casey
Casey,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 21 日
The hotel advertises as a resort and spa. The spa is closed indefinitely, and there was no warning about that. It also advertises as being newly renovated while it is still going through major renovations. It was construction, and a major portion of a restaurant area was completely closed off. They also seemed to be understaffed. There was only one waiter on in the restaurant and Saturday night, even though there was nobody in there there was a 25 minute wait for a table while the hotel is clean in a in a great location and the staff is helpful and friendly. It seemed like there was a wait for everything that was unnecessary.
Edward
Edward,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 16 日
robert
robert,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
This hotel is absolutely gorgeous!!!!!
It is so clean and the pool is so beautiful!
I will be back!
Darshana
Darshana,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
아웃리거 가족여행
과거 쉐라톤 이었던데, 시설 컨디션, 근무자들 태도 전반적으로 만족스러웠습니다. 스위트를 예약해서 발레 서비스 등 무료였구요(팁은 줌), 리조트비용도 별도로 들진 않았네요. 아이스 스테이션 은근 쓸모 많았네요. 바다뷰로 해서 평화로웠고, 벌레도 없었습니다. 마트 하나 있는데 식품류는 가격이 있지만, 굿즈 같은 것들 은근 고퀄이 많았어요.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 5 日
joncarlo
joncarlo,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Hotel was nice and pool area was great. The location worked well.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Wonderful servuce and sorted any problems straightaway.
Elizabeth
Elizabeth,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 23 日
Lesley
Lesley,14 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 4 日
Nice hotel. A few points to improve.
Very nice hotel. Large room. Friendly staff. Nice location.
Improvements: the size of the bed was small for a couple.
There was just one type of juice at breakfast.
The club could close later than 6:30pm.
Our room was above some renovation works so the noise was bothersome.
Pedro
Pedro,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Great location. Perfect for the Manta Ray dives and snorkeling excursions. The hotel was awesome too and very comfortable for a family of 4.
Simon
Simon,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Quick stop
It was just an overnight stay but the staff was very welcoming and the property was beautiful!