4/10 Fair
Nov 30, 2024
Bring a pet, get a dingy room
This is a pet friendly hotel so I’m sure when you bring the dog there are certain rooms designated as “pet rooms”. I expect the occasional hair. However, in our room a prior guest had a small dog which set up camp under the bed, ate, drank and defecated and it was never cleaned up. we informed the front desk of this immediately but it was not addressed while we were out. The following morning we mentioned it again and that employee had the room vacuumed. Aside from the feces under the bed, The room was basically grungy and all other respects. We have stayed here before many times and we never had a room this dirty. There is a $75 charge when you bring a pet, so for that, I would expect the room would be cleaned between visits. In my past reviews, I’ve mentioned that this property was somewhat rundown. However, this touched a new low in our history of staying there. Be sure you bring a box of Clorox wipes, you’ll need them.
Paul
Paul, 3-night trip
Verified Hotels.com guest review