They were supposed to clean the suite every other day, but our first cleaning happened on the 3rd day, because they claimed that we checked in after midnight (we did) even though we had slept in the room for more than 2 days at that point. They also didn't make one of the beds because there was a single piece of clothing on it. The cleaning was very minimal, and areas like the tubs, sinks, and toilets were not fully cleaned. The hallways and common areas appeared to be clean though.
Alyssa
Alyssa,9 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
Not all bad.
Nice roomy suite. Couch very uncomfortable. Toilet VERY low to the ground. Like toddler-sized, at least that is how it seemed.
Worst of all, the shampoo and conditioner were empty (wall-mounted type) which u dint realize until i was already in the shower.
Lauren
Lauren,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月23日
Overall Great but wish the water was hot in shower
Overall the stay was great but I wish the water for showers was hotter. The water was lukewarm, at best. The bed was huge and comfortable. Breakfast was provided and it was cold but I warmed it up and it tasted great. They have a large variety of things to choose from.
We stayed in a Premium King Suite with separate living area with kitchen (no oven) with Microwave, large fridge w/ice maker, dishwasher and dishes, pots and pans and glassware.
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Martin
Martin,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月10日
In town for my mom's sisters funeral. We requested one room with wheelchair accessible shower. Told they only had one on property and it was being used by a semi-permanent guest. So, my mom couldn't even take a shower. Horrible customer service. And, please don't advertise you have a WHEELCHAIR accessible room if you don't. We paid for that, and didn't get what we requested. Also, our other room REEKED of cat pee.
Sally
Sally,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月5日
The stay is was meh...
We stayed here for a week for a family vacation. Room was ok however they did not come clean every other day like said. They only emptied our trash twice.
They constantly ran out of food, plates, cups, and coffe at breakfast and half the time it was cold. Front desk did not always answer when we called. They did provide towels only when asked.
Alissa
Alissa,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Nice room, comfy bed, decent breakfast.
Kenneth
Kenneth,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月27日
Ida
Ida,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Great location. Quiet safe area.
James Chrissie
James Chrissie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月19日
the lady that checked us in was very rude and unfriendly we had to show proof of reservation because she was questioning us on everything because of the color of my skin and ive stayed in lots of hotels with my family i never had to pay more for using the utensils and plates
Trudy
Trudy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Keenan
Keenan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Miguel
Miguel,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月13日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月13日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月9日
In town for laughs
The overall stay was great. The room we had was a suite. The tub in the main bedroom filled up as the water ran for the shower. The one toliet required you to hold the handle down for it to fully flush. Those would be my only issues. Overall great stay though would definitely stay again.