Our stay had multiple time where we had power outages, we didn’t have towels for two days into our stay, our toilet started randomly backing up on us one night. I feel there should be a compensation or offer for two nights stay redeemable within a year. We had to go out and buy towel from Walmart and wash them to have proper bathing essentials. We didn’t signup for type of experience at a hotel.
Britney
Britney,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Donald
Donald,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
It was great.
Natasha
Natasha,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 13 日
No full size fridge, not cleaned well. Out dated
Josiah
Josiah,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Deirdre
Deirdre,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 4 日
Brian
Brian,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 29 日
Melanie
Melanie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Jennifer
Jennifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Kay at the front desk provided excellent efficient service she was very polite and professional and provided excellent customer service. Should our travels find us back in Germantown we will be back to stay.
Leigh-Ann
Leigh-Ann,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 16 日
Yuya
Yuya,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 26 日
Had issues with the door lock. Our door wouldn’t locked. Air conditioning didn’t cool properly.
Virginia
Virginia,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 25 日
The mattress was collapsed and should have been replaced. I never had maid service the entire time I was there 5 days. I checked in on a Thursday and finally on Sunday I complained that I had only wet towels and that my trash baskets were overflowing. Towels were replaced & baskets emptied but nothing else! Terrible service.
Roseanne
Roseanne,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Forest
Forest,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
The manager was great! There was a slight issue with my reservation and he fixed it for me. The room was clean and the amenities were great! I definitely will be staying here again!!
Chastity
Chastity,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 10 日
We were not prepared to have to get a parking ticket to even enter the parking lot nor we were prepared to have to pay $10 for parking, especially since this was not right downtown.
When we got settled into our room we could not get the TV to work. We called the front desk and a maintenance person was to come fix it, but no one ever came. The lamp between the two beds would not turn on and the outlet there did not seem to be working.
Other wise the room was clean and well supplied and the dining area was nice.
Sherri
Sherri,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 9 日
Clean, good breakfast. Overall nice stay.
Mark
Mark,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Front desk clerks were so friendly.
Carol
Carol,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Front desk clerk Jacob was Amazing and made sure our stay was memorable.. Shuttle service to and from Downtown 5 stars
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 6 日
Hotel was in a nice area and the room and property were nice. However I did find the cleanliness of room a little off putting. The kitchen looked as if the cabinets, microwave and refrigerator hadn't been wiped down in awhile. You could see food caked up on cabinet handles as well as microwave and refrigerator handles. The bathroom door had what looked like food stains on it. Staff was very pleasant and the breakfast was very good.
Barbara
Barbara,4 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 5 日
This was my 2nd stay at this hotel. I knee after the first stay that it was awful and I almost didn't go back, but the price wad so good that I convinced myself to give it a second chance. The mattresses are AWFUL and desperately need replacing. The toilets are very low to the ground. There is no water pressure in the shower. We had 2 rooms, each with 2 queen beds that "slept 5" and supposedly had a sleeper sofa, no sleeper. We only had 2 towels in each room that supposedly slept 5. The air conditioner didn't work well and it was HOT. The walls are paper thin and you can hear everything in the room next door including their morning alarm. YOU GET WHAT YOU PAY FOR. NEVER again!