馬德拉帕斯塔海洋卡爾頓度假飯店 - 芳夏爾

The hotel is huge! The only downside is that the outside pools were not heated enough even though they claim that on their website

Wonderful stay as usual (our fourth stay and not our last!). The staff and service are excellent and the hotel is spotlessly clean. The only issue is that the hotel is older and the carpets throughout the hotel need to be changed. The hotel is in an excellent location.

We have stayed at the Carlton many other times and have always enjoyed it. It is in a fabulous location in Funchal, within walking distance to the old part of the city (lots of character and history) and the Lido area. We always book an ocean view room and it is breathtaking-just beautiful! Our room includes breakfast and even though the food is the same each day, there is such a variety of food and is not a problem to satisfy most tastes. One improvement that we would suggest is to improve the coffee service in the dining room Arcos (out of a machine). There are four pools in the complex, two outdoor and two indoor with jacuzzis. The wifi signal could be improved as well, as at least in our room, the signal occasionally got dropped which was annoying. There is very good wifi near the upper outdoor pool. The staff and the service are excellent. We will definitely return!

Overall, it is a lovely hotel but the foyer and bar area are dated. The restaurant is only open over the weekend which is strange for a five star hotel. The buffet was unappealing and dried out looking. Expensive for what it was. The sea facing room was really lovely with amazing views but the bed linen needed to be renewed in my opinion and one of the towels was dirty when we got there. Milk sachets in the room weren’t replaced everyday so we had to ask for more. The breakfast was good with a wide choice. The pool areas and gardens were lovely. The food choice here was reasonable. Overall, having said all of this, it is still a lovely hotel with stunning views!

Always a pleasure....