孟菲斯飯店 - 法蘭克福

Great location but very small room

The service was horrible. I booked for two adult and a child and they only gave us one doble my husband has to sleep in the floor. They said that they don’t have other rooms.They need to paint the walls and do a lot of date. But the hotel is very close to the center.

Good hotel with tasty breakfast

Room smelled badly of smoke also the traffic noise was really loud making it difficult to sleep.

Based on factors I consider important where I stay, Value for money, Staff, cleanliness, location, facilities I would rate this hotel very highly, of course a little wear and tear shows but that can happen in the most expensive hotels, they do 'take a bashing' from time to time. but the points I highlight were very good, especially the staff whom I believe can make or break a hotel stay, even when there are problems good staff can make things good again. There was only one minor problem during a stay, the lift broke down but was quickly fixed while we were out, (it could have been a problem as our room was on the 6th floor), there is a little noise from the trams outside but nothing that stopped us sleeping and there were some noisy guests on one night (a group of younger guests who were occupying about 4-5 rooms) Facilities are good, no kettle but that is common in Western Europe, there is a fridge and the heating was excellent as was the bathroom, the room is large and the bedding great providing a comfortable sleep. Location is excellent 5-10 mins walk from the main railway station, many nearby shops, 5-10 minutes walk from the main City Centre, the Old Town and the River but also with a tram stop just a few metres from the hotel entrance. There is a small bar and breakfast room, breakfast is seldom well priced and is a self-service continental buffet with an excellent staff member taking care of things

Disgusting hotel in horrible street. No air con. Room infested with flies.Saw rats outside. Never again.

Very nice, small but well arranged room. Very clean, service super. The bed could be firmer, but it is a matter of taste.

Stayed in room 23. Plus points - Rooms clean, basic but functional and good wifi reception. Good location for the railway station. Negatives - "Air conditioning" turned out to be a desk fan, awful pillows and uncomfortable beds led to a poor nights sleep. Contractors to the rear of the building started extremely noisy construction work at 0715hrs. Fire doors to stairwells propped open with bins - a clear fire risk.

it was convenient