room was not clean and someone defected on the walls
Chris
Chris,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 19 日
Looks can be Deceiving
1st didn't kno it required a 50dollar deposit had no cash they had all the laundry throwed around in msin lobby where everyone could see than get to room dusty no hot water didnt have housekeeping couldn't get clean towels they the sheet on top of comforter wasn't the comforter as pictured
Marilyn
Marilyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Aliyah
Aliyah,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Russshlawn
Russshlawn,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 15 日
Deontray
Deontray,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 15 日
Jamiela
Jamiela,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 14 日
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 13 日
Sadig
Sadig,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 9 日
Kleber
Kleber,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 8 日
I reserved two nights and the clerk was aware that this was an emergency stay due to my mother being in the ER at St. Joseph’s John Henry. We reserved the room at 11 pm Friday night but we’re not able to get there til early morning Saturday 5am. They would not let us check in because it was after 3 am. They cancelled my room for the next day as well. The room was paid for. They never explained to us that we had to be there by 3 am. The place was very dirty in the office and the grounds. The manager was not willing to work with us at all knowing our situation. He stated he did give us a refund on the second night, but is waiting for hotels.com to reach back out to him to confirm it all. Very poor customer service. Will never go there or try to go there again.
Sarah
Sarah,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 31 日
Gross
Dirty
Stephanie
Stephanie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 28 日
Fire marshall would have a field day with RRI
Most unsafe feeling hotel ive ever seen, it had no smoke detector, had so many broken and malfuncitoning pieces of equipment too. we left and stayed at a hampton inn in nearby area Sterling Heights
Steven
Steven,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Mahmud
Mahmud,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 26 日
Stop. Go somewhere else.
The front desk attendant was great. However, the hotel policy requires you to have a $50 deposit in cash despite booking the room with your credit card. Not knowing that I was unable to check into my room after driving for six hours. I was forced to find somewhere else to stay and the owners are refusing to give me a refund despite not making that policy clear before reserving. Do not stay here unless you’re absolutely desperate.