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Smartflats Diamant

4.0 star property
Antwerp apartments with kitchens

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smartflats Diamant

TV
Individually decorated, individually furnished, desk, free WiFi
Shower, free toiletries, hair dryer, towels
Shower, free toiletries, hair dryer, towels
Safe

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Non-smoking
  • Free WiFi

Main amenities (1)

  • 6 smoke-free apartments

Feel at home (5)

  • Kitchen
  • Television
  • Coffee/tea maker
  • Free toiletries
  • Hair dryer

Room options

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Showing 2 of 2 rooms

View all photos for Superior Apartment

Individually decorated, individually furnished, desk, free WiFi

Superior Apartment

Highlights

Deck/patio
Individually furnished
Individually decorated
Heating
Kitchen
Dishwasher
TV
2 bedrooms
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Design Apartment

Individually decorated, individually furnished, desk, free WiFi

Design Apartment

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Dishwasher
TV
2 bedrooms
2 bathrooms
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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7.6 out of 10, Good, (123)
The price is NT$3,452
NT$4,579 total
includes taxes & fees
Dec 23 - Dec 24
Smartflats - Central Antwerp
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About the neighborhood

Map
De Keyserlei 43, Antwerp, 2000

What's nearby

  • De Keyserlei - 1 min walk
  • Antwerp Zoo - 3 min walk
  • Cathedral of Our Lady - 19 min walk
  • Antwerp Market Square - 19 min walk
  • Sportpaleis - 4 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 17 min drive
  • Brussels Airport (BRU) - 39 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 80 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 2 min walk
  • Antwerp Central Station - 2 min walk
  • Antwerp-Berchem Station - 28 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bier Central - ‬1 min walk
  • ‪Ellis Gourmet Burger - ‬2 min walk
  • ‪Windsor - ‬1 min walk
  • ‪Takumi Ramen Kitchen - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Diamant

Smartflats Diamant is a great choice for a stay in Antwerp. Apartments feature kitchens and free WiFi.

Languages

Dutch, English, French, Italian, Portuguese, Spanish

At a glance

DONE

Property size

    • 6 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Check-in (entrance) for this property is based at a different location, Breydelstraat 30.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Stovetop
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Towels provided
  • Shampoo
  • Hair dryer
  • Soap
  • Free toiletries

Entertainment

  • TV with cable service

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Guidebooks/recommendations
  • Restaurant dining guide

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 6 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.97 per person, per night

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Smartflats Diamant Antwerp
Smartflats Diamant Apartment
Smartflats Diamant Apartment Antwerp

Frequently asked questions

Does Smartflats Diamant offer free cancellation for a full refund?
Yes, Smartflats Diamant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smartflats Diamant?
Sorry, pets aren't allowed.
Is parking offered on site at Smartflats Diamant?
Sorry, there's no onsite parking at Smartflats Diamant.
What are the check-in and check-out times at Smartflats Diamant?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Does Smartflats Diamant have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker and cookware.
What's the area around Smartflats Diamant like?
Smartflats Diamant is a short 2-minute walk from Antwerp (ZWE-Antwerp Central Train Station) and 2 minutes' walk from Queen Astrid Square.

Smartflats Diamant Reviews

Reviews

5.2

6.0/10

Cleanliness

8.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Poor

Horrible smell. Don't rent if you love yourself
The down stairs, hallway and lift smells like sewage. I have never smelled anything that bad all my life. It is horrible to subject anyone to such offensive odour.
Folasade, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Barbara, 7-night trip
Verified Expedia guest review

2/10 Poor

We could not get into the apartment due to issues with the access code. It did not work at at all after multiple tries in different ways. The person on the phone asked us to try different codes which did not work as well. She said there was no technician on duty. She could not transfer us to a manager. She asked to cancel the reservation and go find another hotel. We ended up walking up to another hotel and accepting their walk-in price. This is just so not acceptable. I would not want anyone else to go through this situation again. It was a painful experience to say the least.
Chetna, 2-night family trip
Verified Expedia guest review

6/10 Good

Nice apartment, but not responsible communication
I am satisfied with the apartment, but not happy with a couple things: 1. There is no reception for this apartment. The owner first said the check in code would be sent to me 7 days before we arrive. I sent an email / website message to follow up 7 days ahead, no response. I sent another email / website message 2 days before, no response, i sent an email / message one day before, still no response. So ignoring me. The day i arrived, we were locked out, i tried to call them with our Canada cell phone, each time whatever # i choose, the call was stopped, for a few times, so i had to go to the restaurant next to it asking for help, finally got the code to enter, but they didn't tell me the wifi password, so i had to go to the restaurant again to get that info. Altogether it wasted us about an hour, with some international calls, and the tips to the restaurant staff, to stay in the apartment. That really sucks. 2. There is very strong and disgusting smell in the elevator, stair, and a bit in the lobby.
Songlin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Entrance to the property is dirty and depending what time of day, a really strong smell of sewerage. Property itself was clean and beds were comfortable but walls were stained and badly in need of a repaint. Despite the ad saying there is a hairdryer, there wasn’t. When this was queried, I got no response. Location is pretty good by the station though. Super convenient for the city centre.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Great place! just a couple of things to be aware
Ok, the place is so perfectly located few steps away from the train station. The online check-in process makes the arriving a relief specially if you are tired after a long trip. Also, the place is sooo spacious, modern and comfy too. To be aware, there are no 110 plugs in case you need one and there is a kind of a drain in the front apartments entrance and sometimes from the entrance up to the elevator is really smelly. The negatives, since it is an apartment building there is no front desk and the Whatsapp line never replies, you better call instead waiting for a chat. Finally, we checked in for 3 people in two bedrooms and a sofa bed, they assumed people sleeps together and two bedrooms are enough for the three people so they don’t provide extra bed sheets for the sofa bed. If you request bed sheets you are charged with additional 25 euros.
Fabio, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

I hope you like standing in a corridor
We arrived and the code didnt work for the room (clearly the lock was broken). We spent 45 mins on the phone trying to sort this out. There is no reception so if anything goes wrong youre left on your own in a corridor. They then gave us a code to another room which worked. People were in there!!!! Awful! We then managed to get into a third apartment. The bed was broken so we couldn't sleep in it. I think this whole service was run by children. Ridiculous.
Aidan, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

milou, 5-night trip
Verified Expedia guest review

2/10 Poor

Pictures lie
The apartment was a big disappointment, which in no way lived up to our expectations. The bed and sofa bed were disgusting and stained. The oven did not work and there was not all the furniture shown in the picture. Hotels.com was unable to get in touch with the landlord, so we were forced to cut short our trip after just one night. Smartflats has refused to refund money for the last nights as they say the pictures represent a range of apartments. In other words, do NOT expect to get the apartment shown in the picture, but a very boring sad and poorly furnished apartment with stained beds and sofa.
Sebastian, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mikael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

MASAYUKI, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Angelique, 2-night trip
Verified Expedia guest review

6/10 Good

Limpio y cómodo, pero en una zona no muy segura.
Apartamento cómodo, limpio, renovado y cercano a bares y restaurantes. En Centro está cerca paseando. La zona no es muy segura y se oye ruido hasta altas horas de la madrugada. Personas dentro del portal drogándose y la puerta del ascensor no funcionaba, al igual que el wifi, el calefactor del baño y el código para coger las llaves.
Rebeca, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mooi gelegen, vlakbij het station. Ruime locatie in een soort penthouse. Aankleding was wel basic, maar de voorzieningen waren in orde. De communicatie met het appartement was zeer matig, de uiteindelijke afhandeling was echter weer soepel. Ondanks dat het midden in de stad was, was het toch rustig.
Hennie, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Overall we had a very good stay. Location is nice, close to the station, walking distance to everything you need. Apartment is spacious enough for 5-6 people and de code check-in system is nice, because no hassle with 'who has the key?'. Some cons though: the appartment is nothing like the pictures! Not even a little close. Also, the communication from smartflats is very very unclear. There is a portal you need to login, which isn't really working. They say you can contact them 24/7 but aren't responding to whatsapp or e-mail. In the end it all worked out fine, but it wasn't a smooth customer experience.
Kiki, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Uniek aan de accommodatie was dat er geen receptie aanwezig was en dat alles vantevoren geregeld moest worden. Op zich een leuke ervaring, alleen kreeg ik de toegangscode pas onderweg naar het appartement. Was best spannend allemaal. Maar het was goed gekomen.
Shamieda, 2-night family trip
Verified Expedia guest review