I love the location, which is a prime reason I stay here.
BUT ... The hall and stairwell carpets look really old and dirty. You guys need to invest a little in upkeep. (My wife refuses to stay here (because of the condition) so I only stay when traveling by myself).
When I got to the room, there was no hand soap, no kleenex tissue and no body wash. I had to get from the front desk. That's pretty weak quality control on room servicing.
Phillip
Phillip,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 12 日
Michele
Michele,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 12 日
Ron
Ron,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Martin
Martin,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Igor
Igor,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Sean
Sean,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Sachin
Sachin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 29 日
Shawn Kirstin
Shawn Kirstin,12 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Hugh L
Hugh L,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 24 日
Lene
Lene,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Would stay again!
Great place and reasonable rates. Did not ckean my room the one day i wanted it, but otherwise very good.
Charles
Charles,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 12 日
The carpet in the hall ways and rooms smell foul and horrific. Hotel stay would be nicer if the floor in the rooms and hallways were tile like the front desk.
Marjorie
Marjorie,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Deborah
Deborah,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 28 日
Nice stay with little complaints
We stayed 4 nights. Check-in was easy. We had 2 small dogs the accommodated and they met our request for bottom floor. Room was nice nothing fancy. Our fridge did not work well and did not make ice. We notified front desk. Nothing was done to fix it. We requested a bag of ice and they tried to charge us but after some heavy discussion they gave us the ice. Pool was very nice and breakfast was descent. It was close to the amphitheater and that what we liked the most. We would stay again for short stay.
Ashley
Ashley,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Lauren
Lauren,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 24 日
Luis
Luis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Joseph
Joseph,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Deasia
Deasia,5 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 13 日
Horrible Experience-Stay Away
My experience at this hotel was far below expectations, primarily due to the unprofessional and extremely rude behavior of the front desk staff.
From the moment I arrived, I was met with hostility rather than hospitality. The front desk staff were not only unhelpful but displayed a level of rudeness that made my stay deeply uncomfortable. I attempted to resolve the matter politely in person, but the staff showed no willingness to assist or even treat me with basic courtesy.
This experience has not only affected my trust in Sonesta as a brand but also reflects poorly on Hotels.com as a booking platform. I expected a certain standard of service when booking through a reputable site, and unfortunately, that standard was not met.
Prasraban
Prasraban,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
Very friendly
Martin
Martin,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
Pramod
Pramod,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Ricky
Ricky,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Sonesta Alpharetta
Very comfortable and quiet accommodations. Very homey atmosphere.
Ron
Ron,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 4 日
Room smelled musty and like someone had smoked in it. AC unit rattled loudly all night. Noise from floor above. Breakfast was terrible.