We had to come to town for my husband to have surgery. we chose extended stay because it was close to the hospital and it had a kitchen. There was not any amenities in the kitchen it cost $20 for one set of silverware, large plate, bowl, mug and cup. We were also charged for our emotional support dog. This was an extra $85 in "hidden" charges that we did not have! Very disappointed. we have never had a more upsetting stay with a Hilton hotel. Honestly My husband would have had a more comfortable stay recuperating from his surgery and we would have saved money staying at a motel 6!
katherine
katherine,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月1日
I booked for the night to stay close to work while I am on call, knowing there were freeway closures and since I live 40 min away this was my plan. I arrived after my shift to rest a bit before my next but lobby was closed and I was unable to check in. I called for help and got a supper rude lady on the phone that said my reservation was cancelled for no show!!! I was tired and no longer able to drive home. I had to book a room at a near hotel for twice the amount
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Stacey
Stacey,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月27日
The check-in process was easy and quick. The room was clean. But when I asked for extra pillows, I was told they don’t have any. I have never been to a hotel that doesn’t have extra pillows. I then explained to them that I needed to get a different remote for the television because the remote wouldn’t work and the front desk person didn’t seem to know what I was talking about. She kept telling me to push buttons on my remote that didn’t exist based on what the TV was supposed to be doing.All of the drawers in the room were broken, and the light switches didn’t do what you expected them to do. They’re also wasn’t any shampoo or conditioner available And only one bar of soap. So if we had accidentally forgotten toiletries, we would’ve been out of luck. The front desk staff was friendly and very helpful whenever I needed anything I just don’t understand the lack of extra supplies available to people. There were two pillows in my room that were almost as flat as pancakes and the room is supposed to sleep four people. How are they not four pillows for a room that sleeps for people? This is not a hotel that we will be staying at anytime soon.
Jacqueline
Jacqueline,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Andre
Andre,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月18日
Sandra
Sandra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
April
April,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Hopefully no one deals with a bad car
It was ok until we noticed we had car issues and then their attitudes completely changed
April
April,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Just book it
Love the place love the front staff
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Mohamed
Mohamed,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Great stay
Everything was great... Quite, comfortable
April
April,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月25日
Was supposed to get a king size bed, Checked in and got a double bed with a real uncomfortable sofa bed that didnt even have bedding. No coffee maker, had soap but no shampoo. Was not impressed at all. When i book a room on hotels. Com i expect what they advertise
Edwin
Edwin,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月22日
Noise, dirty room.
Francis
Francis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
We're still here the stay is good
Ricanna
Ricanna,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月22日
Jean
Jean,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Jeremy
Jeremy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Jeremy
Jeremy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Excellent customer service
The staff was great very helpful fixed a reservation error through a website no problems very friendly great place
William
William,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Aubrey
Aubrey,14 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Good basic deal.
Property has been refurbished and they did a good job. It had what we needed. They advertised breakfast on their listing, but it was not available. Good deal for the price.
Stan
Stan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Well-maintained parking lot and landscape. rooms are average. friendly staff. rooms are average, No utensils are there in the room.