We're Asian travelers for businesses visit here this is our 2nd time staying herr, great services and friendly staffs here, we'll surely back here again.
Joslyn
1 晚商務旅行
10/10
Erin
1 晚家庭旅遊
10/10
giorgi
1 晚旅行
10/10
The valet service was not efficient. At arrival and when we checked out. The card system does not work. There should just be a face to face transaction with the ticket so you get your car in order of physically being present at the car garage.
真實旅客
2 晚家庭旅遊
10/10
Noah
1 晚旅行
6/10
We've stayed in hundreds of hotels in 55 years of travel but have never before had to pay a fee ($50) for getting access to our room before the official check in time, even though the room was ready when we arrived. Also, no one cleaned or serviced our room during our 3-day stay. And our daughter, who stayed in a 2-room suite with her children had one room cleaned and the other left untouched. On the other hand, the location was excellent and the outdoor pool was a welcome amenity.
Neil
3 晚旅行
10/10
Megan
2 晚旅行
10/10
Very relaxing! All staff members were friendly and helpful!
KIRSTEN
2 晚家庭旅遊
8/10
Was a good location for touring around in the heart of it all. Comfortable room.
Beverly
1 晚家庭旅遊
8/10
Rob
2 晚旅行
6/10
ADRIAN
1 晚旅行
10/10
My daughters, husband, and I stayed one night. They enjoyed the swimming pool, however there is some construction obstructing the view. The room was clean and the staff were friendly. The area has many dining options within walking distance. There is a parking garage on site with in and out privileges for $52 a day. It met our expectations for what we needed—reasonably priced, clean accommodations close to Temple University.
Pamela
1 晚家庭旅遊
8/10
paula
2 晚旅行
8/10
Celson
1 晚旅行
10/10
Wonderful customer service.
Amber
1 晚旅行
8/10
Michelle
1 晚旅行
10/10
Nadine
3 晚旅行
4/10
Room was completely out of necessary soap, body wash etc. poorly maintained
John
1 晚旅行
10/10
The Hotel is well located, near many attractions Phily has to offer. The building is old but recently updated and in good condition. As all parking in the city, Sonesta valet parking is very expensive but we knew this. Overall a good experience.
Ruben
4 晚家庭旅遊
8/10
James
2 晚家庭旅遊
8/10
The location is amazing. Most of the places we wanted to check out were within a 10 minute walk. The room was clean, and the staff from the front desk, to housekeeping, and the staff at the pool were so kind, helpful, and had a sense of humor. The only downside is that the TV is super outdated and there was no Bluetooth speaker or anything to connect to if you wanted to listen to your own music. When I checked out, I noticed charges on my invoice that I didn’t have such as breakfast and dinner, so be sure to double-check your receipt when you check out. The front desk lady removed the charges for me and I’m sure this happens from time to time.
真實旅客
2 晚旅行
10/10
Carlos
3 晚家庭旅遊
6/10
Had a one bedroom suite on the 24th floor, good size, plenty of room. However, the water pressure in the shower was a joke, I’ve seen drain pipes with more water pressure, hard to get soap and shampoo off your body, put a damper on the stay.
The lobby bar was hit or miss, sometimes open, sometimes not, couldn’t figure that one out.
Joseph
3 晚家庭旅遊
10/10
Very comfortable room. Awesome location. Parking was a little pricey. Beautiful decor. Very GOOD at canceling out noise. Pool was so nice as well.