Room was clean, complimentary breakfast was good, staff was very attentive
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 11 月 25 日
Horrible older hotel with room in dire need of maintenance and updating. Room smelt musty/ moldy. The “wooden” furniture was in poor condition with chipped edges or scrapes on the surface. All the furniture was very outdated. The ceiling in the room showed signs of needing plastering from visible cracks. Sound easily travels up from lobby/atrium and can be heard into room. The bathroom shower head was was clogged with sediment.
Marco
Marco,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 25 日
The hotel was comfortable and the staff were very helpful! We stay at the embassy suites every time we travel!
Joseph
Joseph,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 24 日
The room had stains on the mirror in the room and we found some minor trash under the desk. The biggest hiccup was that the AC was not working properly.
Cecilia
Cecilia,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 23 日
Our first room the A/c was broken, the finally agreed to move us to a working room. They didn’t offer to comp anything from the room, which we weren’t necessarily looking for but 80 degree wasn’t going to be ok for us to sleep in. The breakfast omlet ladies were unpleasant and didn’t even make my omlet. I asked several times and was ignored so I had cereal instead. The police/fire department breaking in a door at 1am ish was also most unpleasant. Will stay somewhere else next time.
Staff was not willing to listen or help and were not attentive.
Nancy
Nancy,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 11 日
Staff was nice. Room was dated bed was worn out
Allison
Allison,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 9 日
Hotel lobby and space are great. Rooms are very run down for the price. Our air conditioner didn’t work. Both bed headboards were peeling off. Bathroom tub paint peeling very bad. Room looks like a motel. Doesn’t match the quality that embassy suites usually provides.
Catherine
Catherine,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 8 日
The bar gave us shot glasses for drinks 😂😂
Christina
Christina,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 7 日
The hotel is in desperate need of renovation. The lighting in the room was inadequate. Paint was in need of repair. Furnishings were worn and shabby. The shower in our handicap bathroom (not requested) flooded the bathroom making access to the toilet impossible without getting your feet wet. Breakfast was terrible from the coffee to the limited selection of fruit. The cook was unfriendly. There was no bacon available… only sausage. Also few healthy choices available.
Patrice
Patrice,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 11 月 7 日
room was clean but dated, very worm furniture and rugs
no hot water at all last day, bad boys bad bad boys.
the hotel and front desk service was ok, but room was very cold and no hot climate
Arturo
Arturo,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 5 日
Absolutely the worst hotel experience of a life time! Over 10 days no hot water, room was run down and smelled bad. Hotel knew of no hot water and did nothing but give excuses. Never stay here
Brad
Brad,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 4 日
Reginald
Reginald,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 3 日
The lobby was gorgeous. Nicest indoor pool area I’ve seen, but the water was freezing and the hot tub wasn’t hot. It was a bummer because the kids were looking forward to swimming and I was looking forward to the hot tub.
The fitness room was a great size. Could have benefitted from a few more lower weight ranges in dumbbells and a yoga mat, but was honestly one of the better hotel fitness rooms I’ve been in.
Our room was a great size, but the bathroom was rather tight and not in the best condition.
Breakfast options were great, and quality was on par with most hotel breakfasts.
Staff was very courteous and helpful. Unfortunately, we didn’t have the opportunity to use our drink tickets due to the time frame.
Chase
Chase,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 3 日
A storm came through and the hotel did not have power and the hotel state that we had to go to another hotel and they would not accommodate for our inconvenience. The hotel room was not clean and I had a hard time getting someone to come And clean the room.
Lloyd
Lloyd,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 31 日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 23 日
Ashley
Ashley,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 22 日
Juan
Juan,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 21 日
Ondina
Ondina,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 17 日
hong hyun
hong hyun,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 16 日
Justin
Justin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 15 日
Room seemed clean, but had an odor. Staff seemed nice. Air conditioning probably need some maintenance, didn’t cool down to the temperature that was set. Breakfast was great. Really disappointed in the pool/hot tub. The hot tub did not work, couldn’t get over 70. The indoor pool was very cold.
Jason
Jason,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 14 日
Monique
Monique,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 12 日
I love Embassy Suites hotels and wanted to try this location because it was beautiful on the outside and it was recommended by that their breakfast was good...for starters, there weren't any bag carriers to use and we had to make two different trips up to the room and including parking the car. When we got up to the room, it's not what I signed up for. We went to the front desk and was told they couldn't change it because it was booked by a third party. I book all the time so I know it's not true. It even shows the room to the staff when checking in. We got a small room next to the construction inside and it smelled like mold. I asked for a manager who was able to fix it but it still wasn't the right room. When five came, we went to get our drinks and snacks. It was way past five and it wasn't ready. In the morning for breakfast, it wasn't that good. The potatoes tasted frozen and the juices weren't good. They didn't have that good of a selection as the others I've visited. We were asking for help but the staff hardly spoke English and we had to find someone who did. They maybe need more staff at breakfast time because they became agitated as it was super busy. It was one staff cooking and the other severing... it was really crazy and I'm so disappointed at this location. Not to mention the the balcony was broken and kinda held up with yellow tape. The bathroom was so small you had to squeeze in to use the restroom and shower. The beds were worn down.