There were Couple of speed bumbs during trip. Manager Jamie was right on top of it. Very calm, friendly, and attentive. Great person for the job and very reassuring that they would make sure we were taking care of. We stay here every time we are in Dallas. We love this Hotel and will definitely be booking again.
Whitney
Whitney,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
our stay was very comfortable and the sights are very pleasing
daylen
daylen,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 30 日
It was not a good experience at all. We got there at 3 to check in at 4:39 we still did not have a room we did want three rooms close but not a have to. It was a graduation get together with family out of town. After my step son and xhusband went to talk to the desk we finally about 530 got two rooms. Said they'd text about the thirdbroom. They did say they could not do a late check out. The pool was shut down when we got there. It opened for a few hours then shut down again. Was shut down the next morning as well. We did not ever receive our third room so All 16 of us shared two rooms. I've using d this motel multiple times before but this left a very bad taste in my mouth not sure we'll be back
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 30 日
Excellent staff
The staff were very professional, friendly, and lively! I was placed in a room that was very hot and the WiFi did not work in that room because it was in a cove. The wonderful staff placed me in another room but once again the WiFi still didn’t work, so I had to go purchase a mobile hotspot to work, and the bathroom was odd. The toilet was sticking out about 8-10 inches from the wall and the door was always in the way. Maybe an upgrade to pocket doors for the bathroom will be more accommodating than having to basically touch the toilet when you’re getting in and out of the shower. There were also lots of ants and 2 spiders in my room. Hilton is my favorite brand and we have stayed at multiple locations in Texas but I was a little disappointed this time.
Tialisha
Tialisha,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Vanessa
Vanessa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
FREE WIFI
Overall comfortable and very nice atmosphere, friendly and attentive staff.
One huge minus for us - free WIFI access sucks! Difficult to access and log on it took multiple attempts with help from front desk.
Henry
Henry,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 26 日
SUSAN
SUSAN,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 25 日
Allicia
Allicia,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 22 日
nicole
nicole,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 20 日
Angela
Angela,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 20 日
Outdated Hotel
The hotel is way out dated and in our room, things were torn and broken. We ended up getting charged our security fee for something we did not do.
Adriana
Adriana,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 18 日
Needs refurbishing
We came as a family so the kids could swim but the pool has been broken and the website doesn't say that.
Rooms need renovation since it's an old hotel.
Stephen
Stephen,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 8 日
rooms outdated and smells..
don
don,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 7 日
Bad!
The hotel hot tub, pool, and laundry were not working. Our hotel rooms a/c was broke and they couldn't switch rooms. The hotel charged me for a night even though I paid through hotels.com. Not happy with my stay at all. Will not go to this hotel again. The head board was also pealing.
Valerie
Valerie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Beautiful project
Amazing as always. Clean spacious rooms, friendly staff!
Angela
Angela,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 23 日
Edward
Edward,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 21 日
Luis
Luis,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
Darcel
Darcel,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 15 日
Breakfast was amazing. Love the overall atmosphere. Booking through hotels.com created issues & an hour to check in but it was resolved by the helpful front desk worker. Great indoor pool, but not heated. Room was disappointingly dirty. Old pee was o