About half or more of the rooms in the hotel require you to walk outside to get to them, which is very annoying during storms. There were stains on the chair in the room. Also, the advertised indoor pool is at a completely different hotel that you have to take a shuttle to.
Christopher
Christopher,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 8 日
The hotel needs to be updated. They overbooked so we were not able to access the room we booked until the second night. Both rooms had issues with small gnats gathering in the bathroom. The first room had significant problems related to moisture in the air, like peeling wall paper and rust on the light fixtures. Throughout our four-night stay, we avoided particular elevators because the noises they emitted were worrisome. We don’t plan to visit this hotel again.
Kimberly
Kimberly,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 4 日
Interaction with staff was excellent. Very friendly and extremely helpful. Room was comfortable. Areas of facility showing some wear, however, there was signage indicating upcoming improvements. ( Eg. several ceiling water leaks while raining) Beach view was great. Enjoyed outdoor bar. Didn't get time to experience spa and other amenities due to conference activities. Beautiful property!
Rhonda
Rhonda,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 14 日
Ryan
Ryan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 12 日
Amber
Amber,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
Susan
Susan,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 5 日
NOT WORTH THE MONEY
The hotel itself was ok. But for the price we paid (Nearly 3k) it was not worth it. The bedroom was extremely small and even the shower was so tight that you could not turn sideways in the shower. (And I'm a normal size person).
The biggest issues we had was we purposely chose this place due to them saying there was multiple spashpads for the kids. The thing we found out is that one splash pad was 4 blocks away at another hotel and the other was like 6 blocks away at a rec center. In order to take kids to it, its nearly impossible. The walk was 20 minutes and hauling two kids in strollers in rough for that long. When asking the front desk where to go for these, they would say its a 5 minute walk along the beach. it was 20 minutes walking normal pace.
Also, the bedroom had vents falling off the ceiling in the shower and the ac was set at 60 to 65 degrees and the thermostat did not work. We also paid for a ocean view and the view was up against the building and barely showed a view.
We also could not get a consistent cleaning of our room. I had to go downstairs and request it twice because they just didnt do it. And when i talked to the front desk they told me different times that its done. each employee gave different times. So who knows.
We didn't allow any of this to really hurt our vacation but it definitely was an issue for nearly 3k in 7 days. we were very disappointed and didn't think it was worth half the cost.