Check in was terrible! Room wasn’t ready at 10:30 pm even though I called earlier in the day to say we would be checking in late. We did not feel safe and was very disappointed our room wasn’t ready. Tried to cancel but got the run around. Nobody could give me a refund even though we never stayed there. We went to another hotel and stayed that night. I will never recommend or stay at this hotel ever again. It was the worst experience ever!!!
Carrie
Carrie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Not worth the money to stay here.
We checked in late and the counter staff was very nice and helpful. When we arrived to the room I need to use the bathroom. I entered and found that the toilet was not clean and had poop stains in the toilet, along with pee dribble on the seat. The bathroom mirror had dried spots all over it. All else apeared ok. The room is in need of updating. The kitchen has no utensils, dishes, pots or pans in it.
We were to tired from our long drive to ask the front desk for a room change. I slept on top of the covers and used a blanket i brought on the trip.
Asmyr
Asmyr,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月19日
Would not recommend
Staff was friendly, however, room was not cleaned properly. No pillow cases on the pillows, room had a horrible odor. Lot of traffic on the 2nd floor. Children running up and down the halls in the middle of the night. Last straw was when someone was trying to open our door. My family and I left one day early and checked into another hotel. Clientele/residents were sketchy.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月10日
Shawn
Shawn,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
I was satisfied.
Transparent
Transparent,2 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月4日
First day opened thr fridge and a ton of overly rotting food made our room reek. Swapped rooms and the key needed to be updated. The clerk took my room key and left the front desk and did not return for over 45 min. I decided to get my key later only to find no one was at the desk. I attempted to contact someone and after almost four hours i was able to get into my room long enough to sleep two hrs then had to check out.
Edward
Edward,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月3日
Staff was distracted by her two dogs that were off leash wandering the lobby. Paid for a queen bed but received a full size bed instead. The bathroom had hair in shower and on toilet. Comforter on bed had strange stain.
Stephen
Stephen,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年11月3日
Don’t like
Maria
Maria,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月2日
Christopher
Christopher,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月1日
Rooms were disgusting. I saw rodent droppings behind the refrigerator. There parts of a syringe and other metal objects on the floor of the room. The manager, Gale, was extremely rude and did not care about the welfare of anyone around her. When I brought up a concern to her she told me I was the problem. Then during check out she was being rude as hell.
Bethany
Bethany,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月1日
katherine
katherine,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
Derrick
Derrick,14 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
Maddie
Maddie,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月29日
They are understaffed, first room we were put in was full of beer bottles
Landon
Landon,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月25日
Great staff, poor building and residents are often loud
Tyler
Tyler,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月24日
Anthoney
Anthoney,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月22日
Joshua
Joshua,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月22日
Ryan
Ryan,1 晚旅行
Orbitz 真實旅客評語
4/10 一般般
2024年10月21日
It was an ok hotel but no soap or shampoos or extra towels in room. No front desk help after 9pm and before 9am.