It is one of the worst experience of staying in a so called “luxury serviced apartments”. My family and I experienced a fire alarm escape without clear instructions and we needed to run from 23/F to the lobby via staircase in the morning of 8:30am. We also suffered with no water supply from 9-5 during our stay. Can you imagine you have to experienced these during a travel?! How hectic it was with no running water and toilet flush in a travel? We paid for a so called luxury stay but it turned out to be NOT. When you communicated to the service team, they only told you to understand without any help, support and solutions. When I requested to talk to a senior management, the staff refused and said “he would handle the same way”! What a response!!!! Don’t trust everything you read from website. My personal experience indeed is the truth. I definitely won’t recommend this accommodation to anyone, in view of its bad service as well as many many rigid rules set for the stay.
Staff is responsive to provide missing items for added comfort. Example / extra blanket, desk lamp.
Karla
Karla,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月7日
siavash
siavash,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月4日
Location is incredible, however I paid more for a better room and it ended up being worse than the cheaper one I apsis in my previous stay at Avalon.
I will still go back, hoping I get the chance of a better room.
Raphael
Raphael,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
It was such an awesome stay, staff communicated well about everything! Finding it was a little tricky but otherwise it was such a great experience. Definitely coming back
Daniela
Daniela,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月21日
Klima sesi çok rahatsız edici, temizlik malzemesi yedeklenmemiş. Merkezi, alış veriş merkezlerine ve metroya yakın.
HUSEYIN
HUSEYIN,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Nice place
I hereby recommend this place.
David
David,5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月16日
Would stay again.
Our stay was great - location was perfect, walking distance to shops and transport. Suite was clean and tidy. The fit out was minimal, but sufficient. Communication was excellent.
Karen
Karen,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月10日
Very well except for one day there was no water.
Alexa
Alexa,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Oladele
Oladele,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Great stay nice communication clean stay
Jalen
Jalen,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月5日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月27日
Very good place to stay.
Jennifer
Jennifer,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Ruth
Ruth,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月27日
Overall the suite was nice. It was a bit dated and slightly run down. Towels were thin and one ripped along a seam due to it's age. Trying to figure out the parking when you first arrive is a bit crazy. When I arrived at the location specified the building security didn't know where or who I was to talk to. I paid for parking separately to unload my bags even though I had parking included in the stay. The communication is extensive. The only other thing I would suggest is although daily cleaning is not included I think it would be a nice touch to supply a couple coffee pods and waters each day.
Christina
Christina,3 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月26日
Great communication and the location was fantastic