4/10 一般般
2025年2月9日
Good place but horrible service
The resort was extremely peaceful but they lack enough pool beds and it is far from the main Ao Nang beach area. They claim to have free shuttles but its 2x a day and they can only fit 8 people. It is often booked and you end up taking your own transportation. The staff at the resort does not book or help with transportation to and from the hotel. They tell you to book your own grab.
Please note that the resort is completely unresponsive and uncontactable prior to arriving. I tried to call and email the resort about changing my booking and no one replied. I then reached out to hotels.com who tried 5-6 times to call AND email and Krabi Venice never responded. When I arrived and asked about it they said their contact area was separate and could not speak to why there was no contact/response.
Overall I cannot recommend a place that is unavailable to cancel or modify bookings. If you have any issue after booking or during your stay they will not help.
Niki
Niki,4 晚旅行
Hotels.com 真實旅客評語