The check-in person addressed me from behind a vending area, asking, "What do you want?" when I was checking in. After we got to the room, we realized the door opened by pushing on it. When I went to the desk, she said I had to wait until maintenance came in the morning. When I said that wasn't acceptable and got upset with her, she moved me to another room, but it only had one bed. One of my children ended up sleeping on the floor. The shower bottles could be opened by anyone, and anyone could do anything to them.