When I called from the airport to say I would be checking in about midnight, Hope was very welcoming, and when I arrived, she answered all my questions about the hotel and the area in considerable detail. She honored my request for a quiet room, and everything on the room worked well. Tessie and Magally were very friendly and gladly assisted me with a special request, and I wished I could have met Myra, who helped me with my reservation. Overall, I was extremely pleased with the accommodations and the service at this hotel, and recommend it highly for anyone looking for an alternative to the hustle-bustle of the Strip and Downtown.