The hotel is an amazing secret you would not expect how it is frim the outside,peaceful, quite
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月25日
Muy lindo pero....
En general el servicio del staff es pésima. Algo me dice que contratan a cualquier persona. Se nota que no han estudiado nada relacionado a servicio al cliente. Y aplica para todos los hoteles Alko de Cali. Todos tienen ese problema.
Muchos problemas de servicio, detalles sin fin que nunca solucionan NI SE EXCUSAN!! Menos algo de cortesía.
Los pequeños detalles son los que cuentan y luego de 5 experiencias en diferentes hoteles Alko puedo comprobar que es algo general.
Lástima. Pésima administración.
Carolina
Carolina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
KEVIN
KEVIN,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Ambiente muy agradable, hermosa habitación, muy confortable y limpia.
Carolina
Carolina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Perfecto
Muy bien todo
Tristan
Tristan,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Great but noisy
Great hotel with a good restaurant and an awesome open area in the inside but very noisy during the day because the restaurant organizes many events like mariages, baptism,... The guests from these events were very loud.
Soehnlen
Soehnlen,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
Guests partying until 2am and staff had no ability to stop it.
The room above us had an outdoor jacuzzi and they were playing music and partying. We were in room 204. My partner went to reception at about 12.30 a.m. to complain. The young woman at reception said they had been spoken to, but she would speak to them again. Which suggests somebody else complained. The noise could be heard from reception.
At about 1.45 am. I went to complain again. The receptionist said they had already been spoken to three times. I told her to make a fourth time and listened to her telephone the offending room. She told me (using google translate) that he said he would be silent.
It was 2.10 am and they were still stomping about overhead. We had two choices checkout in the middle of the night or put up with it.
The management did their best to dodge meeting with me that morning. At breakfast I was told the manager would start work at 10.00 am. At 10.30 am. I was told that the manager was not coming today and to put any question I had in an email.
We thought we had booked a quality hotel, but our last night was a nightmare. The noise level is what I suspect backpacker hostels accept. We signed room conditions accepting quiet time was between 10.00 pm and 7.00 am. Obviously that rule only applies to some. We are disgusted by the inability of staff to stop the noise. How many warnings do they give before they taken any action.
Peter
Peter,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Very Nice Place
Stefano
Stefano,1 晚旅行
Wotif 真實旅客評語
10/10 好極了
2024年11月28日
Dennis
Dennis,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Maude
Maude,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月14日
Beautiful property in the heart of San Antonio, one of the oldest neighborhoods in Cali. Amazing restaurants in the area, great view, lots of shops and very central to everything in cali. This hotel is a 10/10.
Gigliola
Gigliola,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月6日
Agnes
Agnes,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月5日
Jairo
Jairo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Highly recommendable
Excellent stay during COP16
Carsten
Carsten,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Excellent hotel, staff very helpful and friendly. Will stay here again next time in Cali
Liam
Liam,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月20日
It was an amazing experience, we are definitely coming back!
Uwem
Uwem,6 晚旅行
Wotif 真實旅客評語
10/10 好極了
2024年10月14日
Really enjoyed my stay. The scene was clean and very scenic, food was amazing and very affordable, staff were great, and google translate was very effective. 😃
Abasiama
Abasiama,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月13日
Reserve una suit delux y me dieron una habitación superior, indicándome que la habitación ya estaba ocupada, lo cual me pareció terrible
anggye
anggye,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Très bel hôtel boutique et très propre et confortable. Petit bémol à cause du chant des grillons mais c’est inévitable