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Hotel Casa Verde

2.5 star property
Hotel with restaurant, near Cueva del Milodon

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Photo gallery for Hotel Casa Verde

Lounge
Premium bedding, laptop workspace, blackout drapes, soundproofing
Premium bedding, laptop workspace, blackout drapes, soundproofing
Garden
Free daily continental breakfast
At Hotel Casa Verde, you'll find yourself in a tranquil haven near Old Pier. Delight in continental breakfast, explore the garden or hike and bike through the surrounding landscape with ecotours. Enjoy free WiFi and savor local flavors at the restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Microwave in a common area
  • Refrigerator in a common area
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
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Showing 2 of 2 rooms

View all photos for Superior Triple Room

Superior Triple Room | Room amenity

Superior Triple Room

Highlights

Separate sitting area
Soundproofed
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, laptop workspace, blackout drapes, soundproofing

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

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About the neighborhood

Map
Gabriel Silva (Camino 1), Huerto 146 A1, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 5 min drive - 3.4 km
  • Cueva del Milodon - 5 min drive - 3.8 km
  • Puerto Natales Casino - 6 min drive - 4.1 km
  • Old Pier - 6 min drive - 4.1 km
  • Plaza de Armas - 6 min drive - 4.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Santolla - ‬7 min drive
  • ‪Mesita Grande - ‬7 min drive
  • ‪Baguales Brewery & Restaurant - ‬7 min drive
  • ‪Angelica's Restaurant - ‬7 min drive
  • ‪La Escondida - ‬6 min drive

About this property

Hotel Casa Verde

Located just 4.7 mi (7.6 km) from the airport, Hotel Casa Verde offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

What to do

  • Ecotours
  • Hiking/biking trails

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Garden
  • Television in common areas

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Home comfort

  • Heating (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 8000 per person (one-way)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 76897318-0

Also known as

Hotel Casa Verde Hotel
Hotel Casa Verde Natales
Hotel Casa Verde Hotel Natales

Frequently asked questions

Does Hotel Casa Verde offer free cancellation for a full refund?

Yes, Hotel Casa Verde does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Casa Verde?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Casa Verde?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Casa Verde?

Yes, an airport shuttle is available. The charge is CLP 8000 per person one-way.

What are the check-in and check-out times at Hotel Casa Verde?

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

Is there an onsite casino at Hotel Casa Verde?

No, this hotel doesn't have a casino, but Puerto Natales Casino (7-min drive) is nearby.

What is there to do at Hotel Casa Verde and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes ecotours. Hotel Casa Verde also has a garden.

Are there restaurants at or near Hotel Casa Verde?

Yes, there's an onsite restaurant.

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Hotel Casa Verde Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay

Great place to stay. Room very comfortable and clean. Mr Lee and wife were very helpful
Guillermo, 2-night trip

10/10 Exceptional

This hotel is amazing. The hosts treated us like family. The owner even sat with me for hours and helped me plan the best Patagonia trip.
Mohammed, 4-night trip

10/10 Exceptional

The owners were extremely nice. We arrived not having an itinerary and they told us exactly what to do, which turned out to be perfect. We had a great stay in Patagonia thanks to them!
Meredith, 3-night trip

10/10 Exceptional

Was greeted by owner/manager. He showed us to our room and was very informative of the area and facilities. Gave us area advice before our arrival that was helpful.
John, 1-night trip

10/10 Exceptional

This family owned property is clean, comfortable and quiet. The care of clients and service provided by the owners is excellent.

10/10 Exceptional

Overall fantastic stay. The accomodations are clean and tidy, the water and heating are excellent, everything is taken care in a very thoughtful manner. Good breakfast and great options of korean dishes for the other meals. 10/10 would recommend to anyone staying in Puerto Natales.
Rafael, 4-night trip

8/10 Very good

Very clean and helpful staff. Host gave me all the helpful tips to explore the Torres Del Paine national park. Good breakfast. It is away from the town center but just a few minutes car ride, so not a big problem.
Chen, 4-night trip

10/10 Exceptional

Lee and his wife made our stay here incredible. They were so kind and gave excellent recommendations for shops and restaurants in town. They made the entire process smooth including the airport to hotel transfer, check in, helping coordinate taxis for us, gave advice for our hiking in Torres del Paine and provided wonderful breakfast and amenities. They truly gave us peace of mind on our trip that we were going to be taken care of! HIGHLY RECOMMEND!!

10/10 Exceptional

One is our best stays ever.

This establishment is amazing. New, clean, quiet. The service is great. The owner gave us excellent personal service. He spent time giving us personal detailed advice about Torres park and all its locations. The breakfast was awesome. The room was spacious and the bed huge. Thank you Mr Lee.
John, 1-night trip

10/10 Exceptional

We left the hosteria pioneros a day early because of the horrible conditions there. We found this very nice hotel and excellent staff. Casa verde is a place I will recommend wholeheartedly.
Beny, 1-night trip

10/10 Exceptional

The owners are so kind and helpful. Lee booked cabs for us, took care of our dinners and helped us with all kinds of questions. The food they offer is korean and it's delicious.
Dakshi, 3-night trip

10/10 Exceptional

Stay here!

Five stars across the board from all of us. Me(52f) my husband (52m) our 2 sons (29m) and (20m). The proprietor and his wife. Weee fantastic and incredibly helpful. Her food was wonderful. Loved it all!!
Rowan, 2-night trip

6/10 Good

Hôtel sur estimé . 4/10

Séjour transit entre ferry et randonnées. Hôtel choisi pour faire le Torre del Paine le dimanche. Mais en dehors de la ville, 7-8kms, accessible par une piste , difficile pour préparer randonnée. Les gérants ( un couple ) ne parlent pas l’espagnol ( dommage au Chili) mal l’anglais. Nous arrivons à 19h en taxi. Nous comprenons que notre randonnée sera compromise !! Nous faisons les papiers réglons 185€ ( un peu plus que prévu. ) mais très très cher pour un 3*! Pas Pas de restauration possible, seulement un bouillon ! Nous ne sommes pas courageux pour repartir . Seulement une tisane ! Dialogue difficile. Dans la chambre choisie Ils ont poussé le grand lit et collé un petit lit !! Ce qui est dommage , quand je l’ai appelé avant , vers 18h40, il ne m’a pas précisé de dîner en ville ! C’est seulement quand des randonneurs sont rentrés vers 22h30 que j’ai vu qu’il y avait une pièce « picnic ». Pour le petit déjeuner, c’est très correct . Cela vaut 60€ la nuit pas plus . 20€/personne.
1-night trip

2/10 Poor

Disappointed and Dissatisfied My experience at Hotel Casa Verde was far from satisfactory. From the moment I arrived, I encountered multiple issues that made my stay uncomfortable and frustrating.First, the check-in process was unprofessional. I arrived around 10 PM, having previously informed the owner via text. However, instead of a warm welcome, I was met with irritation. Despite explaining that I had been hiking in Patagonia (O-Trekking) and didn’t have access to messages, the owner dismissed my explanation and made it clear that my arrival had disrupted his and his wife’s schedule. His attitude was unprofessional, and he offered little assistance.The hotel imposed excessive restrictions. The doors were supposedly locked at all times, and breakfast hours were extremely limited due to staff shortages. The most absurd rule was regarding towel usage—guests were expected not to stain them (e.g., no dirt or lipstick). The owner even complained that his wife couldn’t remove stains and had to use a laundry service, implying it was an inconvenience. When I offered to cover the laundry cost, I later discovered that another guest, not his wife, had actually taken the towels to a local laundry. Throughout my stay, the owner frequently complained about previous guests, describing them as a burden on his business. This negativity only added to the uncomfortable atmosphere. Given the price I paid, I expected far better service and professionalism. I would not recommend this hotel!
Chong, 3-night trip

10/10 Exceptional

Foi excelente!
Maurício E, 1-night trip

10/10 Exceptional

My way

DIEGO MARIO, 2-night trip

10/10 Exceptional

DIEGO MARIO, 1-night trip

10/10 Exceptional

Excelente lugar para descansar y relajarse

Un lugar muy tranquilo y cómodo. Nos atendieron muy bien, muy cordiales y simpáticos sus dueños. El desayuno es muy rico y siempre nos ofrecían huevos fritos. Volvería feliz a este lugar nuevamente.
Alvaro, 6-night trip

10/10 Exceptional

조식 계란후라이 두개

깔끔한 시설과 사장님의 친절한 설명 아침 계란후라이 두개 머문 기간 동안 감동이었습니다
BYOUNGJUN, 1-night trip

10/10 Exceptional

트레킹하는 저에게 사장님의 친절한 설명에 감동이었습니다. 다음에 또 오겠습니다
BYOUNGJUN, 1-night trip

10/10 Exceptional

marcia lobo, 3-night trip

8/10 Very good

Hotel impecablemente limpio y dueños atentos

Hary, 5-night trip

2/10 Poor

No me dio cuarto y me cobraron llegue y el manager dek hitel cireano no habla español no me dii xuarto y me cobraron me corrieron. De mala mabera y no esta en la cuydad esta en zona rural y ers de casy madrugada con muy mal clima

10/10 Exceptional

Fuimos atendidos amablemente por los propios dueños. Siempre muy atentos y dispuestos a que pasáramos una grata estadía en Natales
Ivette, 1-night trip