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Mövenpick Hotel Cairo - Media City

5.0 star property
Luxury hotel in 6th of October City with 3 restaurants and spa

Choose dates to view prices

Photo gallery for Mövenpick Hotel Cairo - Media City

2 outdoor pools, open 10 AM to 6:00 PM, pool umbrellas, sun loungers
Terrace/patio
Executive Room, 1 King Bed, City View | Premium bedding, memory foam beds, minibar, in-room safe
Exterior
Meeting facility
At Mövenpick Hotel Cairo - Media City, escape to a luxurious retreat amidst the bustling business district. Unwind with free water park access, relax at the poolside bar or indulge in international cuisine at one of 3 on-site restaurants. Previous guests have enjoyed relaxing treatments like Swedish massage and reflexology.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Self parking

Feel at home (6)

  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
$150 nightly
The total price is $173
Nov 12 - Nov 13
Total with taxes and fees

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premier Room, 1 Double Bed

Premium bedding, memory foam beds, minibar, in-room safe

Premier Room, 1 Double Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Classic Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Classic Twin Room, 2 Twin Beds, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Premium bedding
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, memory foam beds, minibar, in-room safe

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, memory foam beds, minibar, in-room safe

Executive Room, 1 King Bed, City View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Garden View

Premium bedding, memory foam beds, minibar, in-room safe

Executive Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, memory foam beds, minibar, in-room safe

Executive Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed with Sofa bed, Pool View

Premier Room, 1 Double Bed with Sofa bed, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Premier Room, 1 Double Bed with Sofa bed, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room, 2 Twin Beds

Premium bedding, memory foam beds, minibar, in-room safe

Premier Room, 2 Twin Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premiere Suite Pool View

Premium bedding, memory foam beds, minibar, in-room safe

Premiere Suite Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Premium bedding
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Twin Beds, Pool View

Premier Twin Room, 2 Twin Beds, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Premier Twin Room, 2 Twin Beds, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room, City View

Premium bedding, memory foam beds, minibar, in-room safe

Executive Twin Room, City View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Executive Twin Room

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Garden View

Premium bedding, memory foam beds, minibar, in-room safe

Executive Suite, 1 King Bed, Garden View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Memory foam bed
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Multiple Beds, Garden View

Executive Twin Room, Multiple Beds, Garden View | Premium bedding, memory foam beds, minibar, in-room safe

Executive Twin Room, Multiple Beds, Garden View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Memory foam bed
  • Sleeps 3
  • 2 King Beds

View all photos for Presidential Suite, Multiple Beds, Pool View

Presidential Suite, Multiple Beds, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite, Multiple Beds, Pool View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Memory foam bed
  • Sleeps 3
  • 2 King Beds

View all photos for Royal Villa, Accessible

Premium bedding, memory foam beds, minibar, in-room safe

Royal Villa, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Memory foam bed
  • Sleeps 8
  • 1 Double Bed

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7.2 out of 10, Good, 261 reviews
$138 nightly
The price is $159
Nov 5 - Nov 6
Total with taxes and fees
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About the neighborhood

Map
Wahat Road, 6th Of October District, 6th of October City, 12451

What's nearby

  • Mall Of Egypt - 9 min walk - 0.8 km
  • Grand Egyptian Museum - 15 min drive - 17.4 km
  • Pyramid of Khufu - 17 min drive - 19.0 km
  • Giza Pyramid Complex - 18 min drive - 17.1 km
  • Great Sphinx of Giza - 19 min drive - 20.5 km

Getting around

  • Giza (SPX-Sphinx Intl.) - 36 min drive
  • Cairo Intl. Airport (CAI) - 60 min drive
  • Bashteel Station - 22 min drive
  • Manial Shiha Station - 22 min drive
  • Imbaba Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Paul - ‬7 min drive
  • ‪Coffee Lab - ‬7 min drive
  • ‪Dip N Dip - ‬8 min drive
  • ‪Espresso Lab - ‬8 min drive
  • ‪Butcher's Burger - ‬7 min drive

About this property

Mövenpick Hotel Cairo - Media City

Mövenpick Hotel Cairo - Media City features a free water park and a nightclub. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Bibas Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a free kid's club, and a poolside bar.

At a glance

DONE

Hotel size

    • 360 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite self parking (USD 6 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • 4 coffee shops
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Children's menu
  • Children's games
  • Cabinet locks
  • Corner guards
  • Fireplace gate
  • Stair gate
  • Lifeguard on site

What to do

  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • 2 outdoor pools
  • Free water park
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Sunshine Wellness Center has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Bibas Restaurant - Overlooking the pool and garden, this theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Badia Restaurant - Overlooking the pool and garden, this theme restaurant specializes in Middle Eastern cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
La Terrazza - This poolside diner specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 62 per room
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs USD 6 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moevenpick Casino Cairo-Media City
Moevenpick Casino Cairo-Media City 6th of October City
Moevenpick Hotel & Casino Cairo-Media City 6th of October City
Mövenpick Hotel Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo-Media City
Movenpick Casino Cairo-Media City
Hotel Movenpick Hotel & Casino Cairo-Media City
Movenpick Hotel & Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo Media City
Movenpick Casino Cairo-Media City 6th of October City
Moevenpick Hotel Casino Cairo Media City
Mövenpick Hotel Casino Cairo Media City
Movenpick Cairo Media City

Frequently asked questions

Does Mövenpick Hotel Cairo - Media City offer free cancellation for a full refund?

Yes, Mövenpick Hotel Cairo - Media City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mövenpick Hotel Cairo - Media City?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 10 AM to 6:00 PM.

Are pets allowed at Mövenpick Hotel Cairo - Media City?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mövenpick Hotel Cairo - Media City?

Yes. Self parking costs USD 6 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Mövenpick Hotel Cairo - Media City?

Yes, an airport shuttle is available. The charge is USD 62 per room.

What are the check-in and check-out times at Mövenpick Hotel Cairo - Media City?

Check-in start time: 2:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Mövenpick Hotel Cairo - Media City and nearby?

Mövenpick Hotel Cairo - Media City has 2 outdoor pools, a nightclub, and a spa, as well as a 24-hour fitness center, an arcade, and a garden.

Are there restaurants at or near Mövenpick Hotel Cairo - Media City?

Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

Have a question?

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Mövenpick Hotel Cairo - Media City Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Lobby
Bed
Shower
Bathroom
Food
Breakfast

Reviews

2/10 Poor

Don't go there!

The hotel looks OK, but the staff is a disaster. Not lisening, procedures are more important than the guest, not keeping their promises, not reachable. Terrible!
Patrick, 1-night trip

10/10 Exceptional

I had to extend my stay at the hotel that’s how awesome and beautiful it is. Highly recommended
Bassem, 5-night trip

10/10 Exceptional

We had a lovely experience at the hotel, Everyone greets you with a smile and they are always there for any help Food was delicious and we had a lovely surprise for my Husband’s Birthday. Madonna and Shaimaa You are doing an amazing Job. Thank You so much for making out stay more than amazing
Hager, 2-night trip

10/10 Exceptional

Very nice hotel / resort, clean , awesome customer service, front lobby people’s very helpful. The main restaurant staff kindly, friendly and helpful. Nada, Samar and others staff in the main restaurant were very nice and polite. Highly recommended.
Bassem, 3-night trip

10/10 Exceptional

Overall my stay was comfortable.
Muhammad, 3-night trip

10/10 Exceptional

Excellent hotel!

Excellent hotel! Perfect food and very comfortable beds. Also very friendly staff. The pool view room was amazing too!
Nervana, 3-night trip

10/10 Exceptional

One of the best properties I ever been worldwide
Hassan, 4-night trip

10/10 Exceptional

V. Good hotel

The staff was friendly, room is V. Good The restaurant was V. Good as well
Ramy, 1-night trip

8/10 Very good

Good hotel. Big rooms. But we had problems with the food 1 day and we became sick the day after
Cintia, 4-night trip

10/10 Exceptional

Very good overall
chaouki, 5-night trip

8/10 Very good

a good property but traffic is a killer
hussein, 10-night trip

10/10 Exceptional

Very good place to stay except the way to it

One thing was very bed was the way to get the hotel. I had very bad time getting to this hotel and Uber as well. Also, some rooms have no USB. Be sure to bring your plug.
Mohammed, 6-night trip

8/10 Very good

Good enought to stay, but little bit old and need to be renovated.
SANGYONG, 3-night trip

4/10 Fair

The whole property needs to be renovated.
Abdullah, 3-night trip

6/10 Good

The hotel entrance is not easily accessible from the highway, one needs to make a far away U turn and if you miss the service road entrance you then it is another 20min or so to get back.
Abdullah, 2-night trip

10/10 Exceptional

Good one
Hatem, 4-night trip

10/10 Exceptional

Far from midtown
Emad, 1-night trip

8/10 Very good

The room was very comfortable and nice. The staff was very friendly and polite. Top tier service. My only complaint is the hotel lobby area is very heavy in smoke. Also, the room attached to my room was a bit loud and the sound came right through the shared door. Otherwise, great place to stay.
Shiara, 3-night trip

6/10 Good

So So

Our room was never cleaned properly. Dust bunnies in all corners, they don’t really wash the floor but dry mop it. Toilet flushing buttons were never wiped clean and ironing board was left out. The curtains are set high and heavy and half falling off. Air conditioner temperature control really didn’t work well and was too cold so we shut it off to adjust the temperature. The fridge in the room was never stocked and they were going to charge me like I drank the entire minibar. The charge was removed. Bibi’s restaurant was good. Communication wasn’t that great.
1-night trip

6/10 Good

Not a five star hotel

Food not nice for a five star hotel, bad service very slow. Loud music at breakfast
kaddour, 5-night trip

4/10 Fair

I did not like the service at all and staff working there needs years of training for customer service specifically in hospitality.
Tamer El, 3-night trip

4/10 Fair

Never stay here again

This hotel is poorly maintained and it’s not clean. The staff was friendly however the overall impression is not good. I’m a frequently business traveler with more than 75 night abroad a year ../ I will never stay in this hotel again
Mads, 2-night trip

6/10 Good

It’s very old and not clean
Hanaa, 1-night trip

6/10 Good

The standard of customer service at reception is poor with untrained staff. The rooms need upgrading as they look out of date & the bathrooms need a complete overhaul.
Helen, 16-night trip

6/10 Good

Nice pool view, that is the only positive thing. They charged me $35 EXTRA PER NIGHT for having my son with me even thought my reservation clearly showed me booking a room with 2 beds for the entire stay. They charged me for parking my car about 100 Egyptian pound per day.. My reservations had me paid for 2 breakfast per day, both of us only used the restaurant for breakfast only once out of 8 days , we got very sick from eating breakfast once and never ate again in that hotel.
Tarek, 8-night trip