Great hotel in a perfect location for croisette access, main Cannes and shopping. The hotel staff are so helpful and kind.
Susan
Susan,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月30日
Lars
Lars,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月30日
MARIAN
MARIAN,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月24日
am writing to you today to convey my extreme level of disappointment with my experience at at M Gallery Croisette Beach in Cannes.
My reservation was booked via Expedia travel for 22 July to 24 July 2024 and I was very much looking forward to my stay at the M Gallery Hotel in Cannes based on my recent stay and experience in Bodrum, Turkey M Gallery.
I am writing this note to express my deep level of dissatisfaction at so many parts of the experience when I checked in to the hotel as they were terrible and require to be addressed and fixed.
I will describe in detail below!
Upon arriving at the hotel, it was horrible as the hotel was not prepared to deal with traffic and guest check in on the night of Cannes Firework Show.
Their is no clear signage on the hotel on a dark street which helped to confirm that we had arrived at our destination, the front door attendant didn’t help with laggiage check in or parking valet as he mostly watched. The hotel front desk manager was frustrated that we were frustrated at my concerns and it took several minutes to even enter the hotel!!
In today’s modern age, this is not acceptable for a 4 star hotel in the height of the holiday travel season!!
The experience to gain access cards and check in was very difficult as there was an upgrade and payment for 2 separate beds and a balcony with a view and none of this was the case upon arriving to the room!!!!
No one helped us to our room and then to find a room with mis matched set up really ga
Farah
Farah,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月22日
Scandaleux
Aucune isolation bruit intempestif aussi bien de la rue que de la réception. On entendait même le téléphone de la réception sonner en permanence. Je n’ai jamais fait un séjour d’une telle médiocrité dans un hôtel.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月19日
This hotel was a big surprise for a 4 star and was better than some 5 star hotels we have stayed in
The staff were amazing from day one to the end and could not do enough for us
We have already recommended them to friends and we will come back again and again !
MARINA
MARINA,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月16日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月14日
Rimond
Rimond,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月10日
Nice discovery
There is also a Pool!
Melissa
Melissa,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月8日
Really good location, with very friendly and helpful staff.
Unfortunately the beach beds are an additional cost and not included in the hotel booking.