Breakfast service extremely poor. We need to keep on asking for cutleries and food. There is only a few tables but the service doesn't feel like a five star hotel. The thermostat in the room was inverted (fan speed 3 is actually fan speed 1) and we were not informed of this. The charging ports and lamps were switched off if a specific light is turned off. Overall, the service and accommodation is not of a quality of a 5 star hotel.