The way to the onsen is instructed clearly from the room to onsen. However, the way back to the room is rarely directed. As the hotel has thousand of rooms, it is easily to get lost when you want to go back your room. Other than that, everything is perfect and the most surprising part is the welcoming drinks. You must be very thirsty after the spa and you could be comforted by the drinks. Thank you for the hospitality.
Room was luxurious but smaller than expected and over-priced. It did not feel like 33 sqm, probably due to the multiple bulkheads. TV choices in English were terrible, only 2 news channels, BBC and CNN. The spa was over-crowded with outside guests. Not a single massage chair was available. “Shopping Mall” was more like an airport duty free area