Unfortunately the pipes froze and broke right before we arrived at the hotel but the staff was amazing and relocated us and provided transportation to our new hotel. They went above and beyond and couldn’t have been nicer in spite of the challenging conditions that they were facing. We were sorry not to stay there but will try again next time we’re in town.
Betsy
Betsy,4 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024 年 1 月 21 日
Pipes burst in the hotel and they didnt even send an email telling me. Sent me to a new horel nowhere near my destination. Then finally sent me an email 2 days later saykng they wont charge me a cancelation fee. Like thank you so much.
Chaney
Chaney,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 1 月 19 日
Harrison
Harrison,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 1 月 1 日
Carmen
Carmen,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023 年 12 月 31 日
Family
No only one wash cloth try to call desk phone rang for 3 minutes and then a hang up. Our room had a rug that was so curled up on the corner both of us tripped several times had to put something to hold down it was very dangerous, jarred back. Since it was New Year eve day restaurant was closed told there would be a continental breakfast in lounge however when I went down at 7:30 am stood at counter for 5 min before I had to ask for help and was informed they were trying to figure it out who would be working. Sink in bathroom not functioning properly. No one to help with baggage help for $45 parking. which was good . If you have formal dress or a long dress bag very limited space in closet, the have a dresser that takes up to much space.