We have stayed at Kilhey Court on several occasions and always have an enjoyable break. The hotel is a little jaded in places but is perfectly acceptable for the price, and is always clean. The pool is not currently open but steps are being taken to reopen it when possible. What really makes this place stand out is the fabulous staff who work so hard to make your visit a good one, and always with a smile on their faces and a friendly word.
Shirley
Shirley,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月16日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月13日
Very Enjoyable Stay
Very enjoyable stay. Room excellent, bed very comfortable, staff very friendly and helpful, breakfast very nice. Only reason I've not given 5 stars are there wasn't a sign for reception and the TV sound on BBC1 in our room didn't work. Minor issues that didn't affect our stay and we think excellent value for money overall.
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
A last minute booking but very pleased with the comfort offered. It’s a shame the restaurant isn’t open but nearby dining options are easily in reach and very good.
Amazing value for money
Karl
Karl,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月8日
Gorgeous Christmas decorations excellent staff
We stayed in one of the suites. The hotel had very few guests staying there as it was in-between Christmas and New Year yet the guests seemed to have been out near to each other. A nice touch would have been to space people out there was no need to have the distruptions of water running conversations and doors shutting. There was a basic set up no frills. The usual essentials soap shower gel and kettle but very basic and no frills. The Christmas decorations were gorgeous and the staff were excellent!!! The hotel was nice just a little on the no frills side. We enjoyd it we were told the bar would be open late it wasn't but that was ok I guess it wasn't worth it for such a small number of guests. Food was really nice and catered for some allergens with a free from station..
Donna
Donna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Shaun
Shaun,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月14日
Terrible stay
Booked and paid for a suite with a double bed, on the day of the stay I was called and told there had been a maintenance issue and that room wasn’t available.
And check in when I asked, I was told that they had overbooked and I had been moved to a standard double, so someone had lied.
No offer of compensation or even a refund for the additional I had paid.
When i got to the room its was single beds so myself and finance had to book elsewhere.
Tried to check out and no staff could be found at the desk to do so, so I left my card and went.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Juelma
Juelma,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月3日
Ok for business, but no restaurant.
Comfortable hotel for one night business stopover. Disappointed to find no dinner service available in the restaurant.
Nice breakfast.
Keith
Keith,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月24日
A hotel sadly let down by noisy residents
A nice enough hotel let down by noisy residents. My room overlooked the front entrance and people were out there all night smoking and talking so audibly that I couldn’t get to sleep. My partner‘s bedroom, which was at the back of the hotel had constant footfall in the corridor, again from noisy residents who had obviously been on a night out.
Andrew
Andrew,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
The check in was very slow as we had to wait 10 minutes behind other guests. Breakfast was excellent . Overall good value gor money
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
5 star service
Fantastic hotel with great staff.
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Steve
Steve,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月6日
We went from an old and moldy hotel in Samlesbury and we thought it couldnt get worse.... But it did. This hotel has not been renovated for decades I assume. Uncomfortable room with old furniture, horible shower and smelly old carpets. I do not recommend this hotel for travelers that are sensitive to mold.
Berglind
Berglind,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
Hotel needs a good refurbishment and although the staff that where there who are lovely there aren’t enough if them
Julia
Julia,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Martin
Martin,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Nice country hotel
The hotel is set in beautiful grounds with a reservoir walk behind. The man at check in didn’t have much to say, we had a room in the annex which was clean but a little tired, the shower was poor but the bed was comfortable. The lady on reception at check out was really friendly. I would stay there again but would request a room in the main hotel. P.s The white crow a mile down the road does good food
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Comfortable and friendly staff
The staff are lovely here and everyone was very helpful from reception to the night manager and the cleaners. The hotel is old and so yes it is an old interior especially in the bathrooms. The spa etc is not open but tbh we didn’t visit for that. The outside is grand but probably needs a bit of TLC as does all of it really but for the price you can’t complain. Very comfortable room but the main drawback of our stay was the couple in the room next to us kept fighting and the walls are quite thin. It wasn’t nice to be awoken at 4am to a man shouting “when you are with me you want me but when you go home you want him”… free entertainment I guess.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
My new favourite
First class service in a quiet location. Staff appropriately dressed, exceptionally helpful & polite. Will definitely be back.
Samuel
Samuel,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
Mr Paul
Mr Paul,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月15日
This hotel is tired
Nigel
Nigel,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月12日
Alison
Alison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Love the room just a shame no dining facilities
DIANE
DIANE,3 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月6日
I love staying here and always come however after the closure of the hotel. I've returned and I feel the whole experience has became less superior. Staff and service fabulous as always. However breakfast was extremely disappointing. Half the breakfast items for a full English weren't available, no porridge etc. The bedroom itself very comfortable and a good night sleep. Also the spa facilities aren't currently available and is a huge miss. However I would stay here again but I would love to see the breakfast become much nicer as it was prior.