I was very pleasantly surprised with the overall condition of the property and my room. Clean, quiet - no complaints at all. I would highly recommend this Extended Stay site.
Robert
Robert,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月12日
Robert
Robert,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月5日
John
John,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月4日
Totally not clean all the way around.
The bedding had layers of dead skin on the sheets, unfortunately I didn't find out until to next morning.
Looked like it was being used to house the homeless. Twenty people setting in the court yard in the morning at a 9 am check out.
Plus, they required a $50 deposit for any possible damages. Without letting you inspect the room before hand. I found 3 area that was damaged when I walked in. When I reported them to the clerk she wasn't aware of them. So, they could have changed me for those pre existing damages if I haven't reported them to the clerk.
Jeffrey
Jeffrey,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月29日
Had no water, informed front desk I was unable to use the room as a result. Requested refund but no response. Did not stay but 15 minutes.
Thomas
Thomas,1 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月27日
Stay away from room 130
The room where I stayed was close to an exit building door, people come in and out at all the time , the front desk should make u aware or the noise coming when the door slam the frame , it was a rough night sleep . I did probably sleep two hours total
Edwin
Edwin,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Reba
Reba,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月25日
Zeremy
Zeremy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月19日
It was quiet and customer service was great! Service desk people were nice but I did not like one thing that we found bugs under the pillows.
Fawad
Fawad,1 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月14日
Super bad roach problem. They were inside the refrigerator on 2 occasions (big and small). A lot of people live there. Noisy... hallway door slams hard throughout the day and night.
Daveda
Daveda,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
No issues
James
James,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月11日
Ebony
Ebony,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
Lamar
Lamar,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月7日
Shalyn
Shalyn,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月23日
Rafael
Rafael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月18日
The check in process was simple. The room was nice just not thoroughly cleaned as it should be. In the morning after taking a shower an army of baby roaches decided to come out of hiding. Never in my life had i experienced this in a hotel.
Lilian
Lilian,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年8月16日
Awful hotel
Very old and outdated. Dirty with stains on mattresses and bugs. Wasn’t happy at all with the accommodations or for the overall cleanliness of the hotel. Very disappointing
Kentrai
Kentrai,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月12日
We killed roaches
Our fridge wasnt workimg but they switch it out.
The side door thats suppose to be key entry only and locked for our protection was not lock.
MONICA
MONICA,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月11日
Waste of time
I booked a room, paid in advance, and they told me they had no rooms left when I arrived.
Marty
Marty,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月11日
terrible customer service and bumped room
I made a reservation a week ago thru hotels.com. I even call the hotel direct on Aug 8 to see if they had another room in case my friend wanted her own space. They were friendly on the phone and confirmed rooms for Friday night still available. BUT on Friday afternoon at 5p.m. I got a voice mail stating that my room was no longer available. They had over booked and would not be honoring my reservation. I could reach out to Hotel.com to get my refund and book another room elsewhere!! It was 8p.m. Friday night that I heard the message. I was driving the 3 hours to the hotel. I called the front desk to see if anything could be done at this late date. She was not helpful at all. She said they could not honor my res because they had no rooms at this time. When i asked about another hotel close by this hotel. She informed me that she only worked for Extended Stay and was not familiar with any other choices. !! She Didn't seem to care that I now no place to stay at this time of night after a long day. I informed her afer 12 years working for Marriott, I had always offered another place to stay for my quest in this situation. I don't understand how I got bumped over someone else. But I can assure you, Extended stay has lost my business forever. I chose this location because I know at one time it had been a Marriot property. Obviously, it does not have the Marriot standards of decent customer service. I did find a Hotel at the Hampton Inn down the street behind the Silver Diner.
Virginia Gale
Virginia Gale,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年7月14日
I should ask for a refund…
Room smelled bad. Mattress was hard as a rock. Bathroom door had an in repaired hole in it. Coffee in the morning undrinkable.
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月3日
José
José,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月1日
Bed bugs
My room had bed bugs. They did not activate until my second night. The sofa in the room was filthy.