I found a bug on the bed of the hotel. After calling the customer service, I got a pillow at 11 p.m. an hour later. The room is not clean, and there are still paper towels used by previous guests in the trash can. Breakfast and Wi-Fi are charged separately, and mineral water is not provided in the room.
rucy
rucy,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 1 月 1 日
Siyuan
Siyuan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 4 日
michael
michael,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 1 日
michelle
michelle,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 31 日
Russell
Russell,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 31 日
Ok stay, could have been better.
Hotel was okay. Would have ranked higher had we been able to get Internet service. WiFi connected no problem, but no Internet service. Also had to put up with loud music from nearby room at 4 am. Hallway carpet was extremely worn, did not leave the best impression. Staff very friendly and helpful.
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 30 日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 29 日
Madison
Madison,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 28 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Quick stay!
A little on the loud side due to expressway close by.
Joseph
Joseph,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 23 日
Hugo
Hugo,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
The south elevator smelled like urine.
Internet kept feeezing and loading every 5-10 minutes to watch a show,
Floors were greasy
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Chanceline
Chanceline,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Eric
Eric,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 10 日
Marita
Marita,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Just an overnight but it was comfy and clean. Happy staff!
Karen
Karen,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Eugene
Eugene,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Cristina
Cristina,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Good hotel for Ravinia.
Hotel was clean and everything was nice. Thankful for the local shuttle to Ravinia
Lisa
Lisa,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 20 日
This hotel is very over priced for the condition. They charge for wifi. They told me it’s because they’re a top end elite hotel. The service and the restaurant was horrible.
Our door lock broke and they said they fixed it and they didn’t and we had to sleep without a lock on the door. The room in bed were comfortable, but the bathroom was very small. It almost unusable. The water heat would constantly vary from hot to cold. I enjoyed the staff. They did try hard