The room was okay. The floors were very uneven, made walk in difficult for my husband. Restaurant, food was good, but wait was incredibly long for service, and there were very few people in the restaurant!
Constance
Constance,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Cruise vacay extended
This hotel is excellent for cruise travel. We enjoyed being able to stay over in San Pedro and experience the local culture. The free trolley was a great addition..
Yvette
Yvette,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月25日
Receptionist always good fast and accommodating
Give me a room close to the elevator
Amin
Amin,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Francisco
Francisco,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Amanda
Amanda,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Amin
Amin,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Great Stay
Great stay, staff was friendly and helpful.
Billie
Billie,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月13日
Jamal
Jamal,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Steven
Steven,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Very nice place to stay.
The staff were very helpful and pleasant. They had a full buffet, and the food was good.
Jeffrey
Jeffrey,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Joyce
Joyce,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月8日
Broken elevators
Check in time they had only 1 receptionist and a consistent line of about 20 people due to cruise ship leaving the next day. After check in we went up to the room and when we decided to go out into town the elevators were broke. Tried speaking to house keeping but that proved difficult because of a language barrier which was ok. The lady called to the front desk and they told her to have us use the stairs for now. Went down the stairs and we couldnt get through any of the doors because yoh have to swipe a key card from that floor. Went to the other end of the building and tried those stairs and still everything was locked. Called desk they said theyd send someone to HELP US GET OUT OF TGE HOTEL. The emergency doors, nothing would open. They help did not come. Then we finally got out and i went to the front desk which was still busy and staffed by 3 people now. I asked to speak to the manager and the man said there isnt one available to speak to you and i ask him to have the manager call me once it slowed down, never got a call. The workers were laughing as we tried to ask them how to get out and made jokes like the elevators took a break. Was very frustrating and honestly the way it was handled and ignored i wouldnt sat here again.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Everything was great til we went to their little shop to buy something to eat! Almost everything they sell needs to be microwaved. There are no microwaves in the rooms. So we we to front desk, asked about a microwave, yes you can request them. So the gentleman got us one and went to hand it to my fiance' and he was shocked! We asked dont you deliver it to our room?! The man said no!! He made us carry this damn microwave up to the 6th floor! What hotel does this??? We paid a lot of money for 1 night at this cery nice hotel, to have to carry a freakin MICROWAVE ourselves?!?! That is just wrong! We didnt have time the next morning to ask for someone in charge cause we has to get on a cruise ship, but that was definitely wrong of that front desk man to have us do that!!!! Thats horrible hospitality and not caring at all about your guest!!
Joseph
Joseph,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月4日
Patrick
Patrick,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Rolfe
Rolfe,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Ok place to stay
Hotel is a little old has some wear and tear but overall good. Restaurant was a little pricey and no meal comps considering the cost to stay there. Our room keys didn’t work the first time so had to go back down to the desk to rectify the issue. Ice machine only worked on the 10th floor. Very inconvenient
Gail
Gail,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Shaun
Shaun,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月2日
Good service and location. Disappointed with room
Hotel in good position for the criuse terminal, hotel ok in the public areas, but our room was very dated, furniture old and worn with rips in the soft furniture, chairs etc.. safe did not work and no cups in room.
Jason
Jason,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月2日
I’ve stayed at several Crowne Hotels. This hotel wasn’t the same. The chair in the room was shredding. There were linen carts in the hallway. The staff was exceptional. The area and environment was great. The quality of the room kind of set back my opinion on the room.
Pamela
Pamela,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Great location and comfy beds
My stay was calm and uneventful. The room was clean and quiet. The bed was comfortable. The only thing that I'd like to mention was the mini-fridge make a squeeling noise. Once i turned on my sound machine to sleep, I couldn't hear it anymore. But if I didn't have the sound machine, the noise would have probably kept me awake. Otherwise, great stay! Gorgeous view of the harbor and perfect location for restaurants and shops. I would definitely stay there again.
Alicia
Alicia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Shaun
Shaun,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Mary Lou
Mary Lou,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月24日
Dirty place. Windows haven’t been clean in years.
Filthy and poor service.
James
James,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月24日
Nope, Look elsewhere
Absolutely Filthy! Staff was not friendly and service at the desk was slow.