Booked into a room that was “pet friendly” and they automatically assigned us a smoking room because of the pets. Cool whatever… but when you move the curtains to the side and there is mold all over the floor. No. They didn’t offer us a new room or refund so we decided to check out and just leave.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 28 日
kevin
kevin,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
Angel
Angel,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
Florence
Florence,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Non smoke room smelled like old cigarets. Ash under the bed, cigarete burn on a blanket, pillow with blood stain and overall room full of dust and allergins. If you are looking for a clean room this is not the hotel to stay at. More like a border line motel that is strugling to stay afloat.
Darius
Darius,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 23 日
The walkway was dirty…. From the parking lot to the stairs! When I got to my room after checking in the door was wide open…smh and the only excuse the front desk gave me was they must have forgotten to shut it after cleaning the room!
SHEILA
SHEILA,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 22 日
Front desk staff were not very friendly but the real issue was the hotel room. The door lock was broken, the smoke detector was missing, the room was dirty-there was feces or blood on tbe shower curtain, a ball of hair stuck to the bathroom door, and a wad of gum on the floor beside the bed. One of the beds was also broken down. The staff could not understand anything i said. I speak english but i do have an accent. Hotels.com helped me get a refund for the night i didnt stay, we left early obviously. But Red roof inn refused to refund the night we stayed despite me showing them pictures of all the issues. I would not recommend this chain to anyone and i would not have stayed the night if i hadnt driven 11 hours that day and had already prepaid for the room.
Becka
Becka,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 22 日
There was mold around the entire tub and the bottom of the tub was mostly scratched up as was the toilet seat. Requested a non-smoking room but you can tell people smoked in the room. None of the soap/shampoo dispensers had anything in them. Clean sheets, towels, and pillows at least.
Greg
Greg,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 19 日
Trash is all over the place to the the point you have stray cats walking around and possums walking around. Some of the staff is great, but they was the
Ahmad
Ahmad,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 11 日
The room wasn’t very clean. When we arrived a couple hours after checking in it reeked of cleaning products nearly setting off my asthma. But the floors weren’t clean. Stains on bedspread. Fridge barely worked.
Lisa
Lisa,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 9 日
Refund is definitely needed
They have bugs in the rooms the beds were stained horribly and the person at front desk very rude and when we said something about bugs he said I know I’ll have someone clean it like he already knew they was in the rooms
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 8 日
wouldnt stay again
i didnt like that it was sketchy with people hanging outside. they allowed large aggressive breed of dogs there and there was no ice machine
Sha'Brina
Sha'Brina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Lamont
Lamont,7 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
It is always nice to stay here and ive known Chris and Brenna, night managers a long time and always happy to see and talk with them.
Eric
Eric,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
Sharisa
Sharisa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 25 日
Decent
Basic 2 star place. Dont except high quality for the price but comfortable enough. Little too close to fire station that active and traffic light. Not great for wheelchair access.
Frederick
Frederick,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 23 日
Gross and incompetent
If I could give zero stars I would!!! First these people do not even know that the companies they book through deal with afterpay-etc. These not so good employees took two days of pay from my account after I had paid for stays through hotels.com with after pay! And my bank has had to get involved cause they act stupid! HOTEL IS AWFUL ' ESPECIALLY FOR THE PRICE! WE TRAVEL A LOT THIS HOTEL IS THE GROSSIEST AN TO THE FRONT DESK White guy an supervisor -Learn your business and stop stealing from people!DO SOME UPKEEP TO YOUR HOTEL
Joey
Joey,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 23 日
Iris
Iris,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 22 日
Poor don't stay
Was extremely noise and doors slamming and fights
Joe
Joe,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 19 日
eing broke because inn wiped out our account
From the very beginning your RedRoof Inn accepted money from the company (after pay )to pay for our room on May 5th. Then they ran a charged against our credit card for 89.00 and on May 12 the same thing happened. We tried talking to your desk clerk and even ask for receipts in which we were told they did nothing wrong and would not give us receipts. Tried different places to help but no one stepped in until our bank got involved. There's really nice people who listen and try to help... That's a joke.