Check in was a nightmare. They didnt see the reservation fpr a 2nd room and overcharged us.
Brandon
Brandon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月28日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月24日
Wouldn’t recommend
We got there & it was in the 30s, heat was completely off & the water was shut off with no warning. We could see our breathe inside the room! Had to call the front desk & he came up to turn the main water back on. Later discovered it was off because it leaks everywhere & the carpet was soaked by night 2 (see discoloration in photo). Room was decent looking but the curtains had red stains all over them. Sink water had one temperature & it was scorching hot. Smoke alarm also started randomly going off. Requested help & it took over an hour to get it. Man came in & climbed on the rolling chair to replace it…it wouldn’t screw in so he just unplugged it. Housekeeping also broke the security lock latch after slamming on the door (with the do not disturb sign on it) because the door was latched (see photo). Her excuse was “no English”. Would never recommend this hotel! Waste of money.
Brittany
Brittany,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月16日
Muy descuidado para el precio que cobran
Elia
Elia,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月16日
This place should not be licensed...
We rented this hotel because it was close to the SA Rodeo and we didnt want go deal with parking. Upon arrival at the hotel the first thing we saw was pages of peoples names and license plates etc. I asked the guy if we could check in early. He said we had to pay a deposit and then 20 plus tax for early checkin. We asked why we had to pay the 100 for a deposit because we had already paid for our room he said it was normal. We got keycards for our room and they didnt work. After we finally got one that did we went in the room. It was very hot, smelled horrible and had gross stains. We turned ac on and went to get suitcase. Came back in and ac was off. We turned it back on and left because we had family waiting. We returned at almost midnight to find a very hot room. We called the front desk. He asked us a bunch of questions like we didnt know how to use an ac. He said he would be there shortly. After 15 min. I went to get ice and find out where he was. He finally showed up and tried the ac and then said he had no other rooms. We told him we just wanted a refund. He said we could deal with it in the morning. We contacted hotels.com who tried to speak with the hotel. They said the call was "dropped". We again asked the desk guy for the manager. He told us he was calling police. We asked that he please do. He refused and told us to leave the property. We were told by hotels.com that we will receive no refund of any kind.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月9日
Lauren
Lauren,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月6日
Isabel
Isabel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
GOOD
KIBWE
KIBWE,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Excelente hotel , comodo y limpio
Daniel
Daniel,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Jose
Jose,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Emily
Emily,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月25日
Shower is a slippery death trap !!!
The shower had ZERO slip protection. It was perilous every second. A deserved lawsuit waiting to happen. How can guests be considered a priority when a simple safety fix is so obvious and soooo ignored??? The room was great, breakfast was better than most "budget" motels. It would cost next to nothing to rectify the shower danger that I assume exists in every room.
Marty
Marty,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月23日
Allison
Allison,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月5日
The breakfast was poor. Very bad. You had to arrive at 6:00 am because otherwise there was nothing. The bathroom sink was broken, hair dryer with a burnt plug. It's a big bummer.
Luis
Luis,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年12月2日
en general todo bien, solo el trato del personal es regular
Jorge Antonio
Jorge Antonio,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年12月1日
Not a good place
Philasande
Philasande,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月28日
muy recomendable si vas a un partido de los Spurs
Jose Luis Gerson Rojas
Jose Luis Gerson Rojas,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月28日
The personal dont speak spanish and nobody help us about de wifi and other services.
Sandra
Sandra,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月27日
Jesus
Jesus,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月22日
Damp smell in room, pool was nasty. Breakfast was mediocre, missing a lot of stuff.
OSCAR
OSCAR,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月20日
Really appreciate the service from service desk.
Oscar Jaime
Oscar Jaime,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月20日
lizeth
lizeth,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月19日
Clean and decent property,stayed for one night and staff is very nice. I would stay again in the future.
Rocio Del Carmen
Rocio Del Carmen,1 晚浪漫之旅
Travelocity 真實旅客評語
2/10 不太好
2024年11月17日
Terrible
Cockroaches in room, tv programming terrible I called front desk for help to figure tv remote and I was ignored. They advertise free breakfast and there was non… Terrible experience